Guest User
October 26, 2023
I booked a room with a window on Ctrip, but when I arrived, I was told that if there was no window, I would have to pay more. Maybe it was because I arrived very late and was very tired. After enduring it, I found that the hygiene was too poor and the bedding had a strong smell. My request for a replacement was rejected. Can the platform restrict such merchants? I have been using Ctrip for many years. I book accommodation and tickets, check the guide, and travel friends’ home.
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