Guest User
September 15, 2024
The front desk staff was very unprofessional. I called the front desk one night in advance to confirm two points:
1. Ctrip showed that the check-in time for hourly rooms is from 8 am to 12 noon. I asked if I could come here at 11 o'clock? The answer is yes
2. My online meeting time is from 11 am to 17 pm. I specifically asked Ctrip that it shows 4 hours. How can I best book the 6 hours? Do you want to continue booking Ctrip for 4 hours? The answer is yes. The front desk smiled and said that it doesn’t matter if it’s overtime.
I chose this hotel temporarily because the front desk said that it would be okay if there were overtime, but they were told that there would be an extra charge of 40. I thought the negative comments mentioned in the reviews, such as hot water and cleanliness, were nothing, since I was not a hotel anyway. . . . Now the services and facilities are not occupied
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