Anonymous User
May 29, 2025
The worst hotel I've stayed in in recent years. I am extremely disappointed with the Wyndham brand and will never choose this brand again. The hotel's decoration is very cheap, many facilities are broken, the wall paint is peeling, there is a peculiar smell as soon as you enter the room, the sound insulation is very poor, the sound of cars on the road is very clear, the key point is that it was past 1 o'clock in the morning, and there were people singing in the KTV downstairs, which was very noisy. Requesting to change rooms was not smooth. At first they said they would go and check, but after waiting for half an hour they didn't call back. It took a long time to change rooms, and the service attitude was very bad. Later, after we changed to a new room, they called again to say they needed to get the room card for the original room. What a shame, they had no sense of service at all. I had to go through so much trouble to get the room card in the middle of the night, and I had already laid down. The air conditioner display in the room was broken and I couldn't tell what temperature it was set to. It wasn't cooling and it was terribly hot. The hair dryer has only one setting and cannot be adjusted, the air it blows out is neither hot nor cold. The blackout curtains are rubbish, light leaks everywhere. I don't know how such a hotel could be designed, with the intention of saving costs everywhere. It is recommended that you choose a hotel carefully and avoid this hotel.
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