Guest User
July 6, 2024
I didn't know it was the Atour Hotel until I checked in. It's very new, the waiters are considerate, warm and attentive. It's also one of my favorite hotel brands. But to be honest, because it just opened, there was a noticeable decoration smell as soon as you entered the hotel. When I got to the room, it felt very good, but I found thick dust everywhere in the bathroom. It was too obvious when I took away the bath towel. I don't know how much invisible dust there was on the bath towel. I can understand that it has just been renovated and it has been a long time since I moved in and it hasn't been cleaned in time. There is still a strong decoration smell in the hotel, which is very irritating to the eyes. I had already checked in but had to insist on checking out the next day. When I left, I also told the waiter about the problem, hoping that it would be resolved as soon as possible so as not to let the next customer have a bad experience.
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