Hotel Hedera - Maslinica Hotels & Resorts

Really enjoyed my stay. Weather was perfect for hiking, even took a swim in the outdoor pool. Food in the restaurant is very good. Coffee from the machine is terrible.

Croatia is a mesmirisingly beautiful country and it is really nice to visit it and enjoy its beauty. The hotel is situated in a small place called Rabac and overall I had a wonderful time there. The main highlights for me was the food at the hotel restaurant and its location. There was plenty of choice both for breakfasts and dinners and I would give it 5 out of 5 for it. The hotel also has a lovely sauna area where you can chill out ;-) and relax. The prices for massages were also of good value for money. The hotel is immaculately clean and it has the staff like cleaners from some Asian countries to do the hard work. And they are absolutely amazing, I do hope their pay reflects it otherwise it is not clear to me why the country with the high unemployment rates would bring people to work there. The economy rooms on the 6th and 7th floor which were overlooking the road are without doubt the worst rooms I have ever stayed in. They are tiny and they don't have a balcony or a terrace so the experience of having such a room is not great. I spoke to two people who upgraded to better rooms with the balcony/terrace and a sea view. So if you are picking up a room while booking this hotel try to choose wisely not to be disappointed. :-) The upgrade of the room is 25 euros per person per day when you are at the hotel. So if you are a couple you will end up paying an extra 350 euros per a week which I find to be too much as even better rooms are far from the modern standards in the hotel business. You can use sunbeds on the beach for free but they are a bit further away from the sea. It looks as if whatever can be sold in Croatia will be sold as you can't enjoy a view without paying for it. All these upselling of things which is a part of the hotel experience in the majority of other countries is irritating to say the least. On the first night at the hotel people were not allowed to use a terrace. The hotel doesn't have too many facilities on offer why to stop people from using a terrace with a beautiful view is beyond me. You cannot have your coffee in the morning there either as the only way to use is to buy something from very overpriced bar. When you arrive at the hotel there is no warm welcome or any welcome at al unfortunately. As it was a TUI trip for me with an early flight I was at the hotel at 10:30 in the morning and I was told to come at 14:00 or 15:00. It was raining cats and dogs and there was even hail on that day and to be sent outside in these conditions seemed to be more than unwelcoming. When I was leaving the hotel the receptionist did not ask how was my stay and I was not even was told "good-bye or thank you". In my opinion Croatia is way behind its competitors in the hospitality sector in comparison to other countries in the world. Its natural beauty helps it to attract the tourists I think. As Rabac is so tiny I do recommend to take a day boat trip which includes lunch and visit to two islands which I found to be a great value for

Room had the bed hedboard all riptoff and old, bathroom smelled, make a re se rvatuon on booking for three adults and one child, never been told anything at checkin, only to be asked to pay 680€ more at checkout for the reason that the reservation was made for three adults only☹️, don’t think i’ll visit Croatia again, ever

We stayed with our family for 5 days. I was pleasantly surprised by the hotel and everything, and we will definitely come back. good things: The restaurant has very good food, quite a few choices too. The employees are really friendly. Sunbeds are free some things that bothered me: there is no supervision at the pools, people also have an inflatable boat at the pool, balls fly everywhere, you have to be careful because they are jumping on head. Parking is hard to get

The hedera is set in it's own bay with a beautiful coast line the hotel staff are helpful and friendly the food is of a good standard with a choice for everyone highly recommended a good relaxing holiday

The staff are wonderful, I've not had a single bad experience with any of the even with the language barrier, I'm British, the food is buffet stile for all 3 meals and there's almost always something to eat or something new to try though over half is repeated for such as the salads and side dishes. The desserts are wonderful, ice cream, cakes & fruit, though there could be more variety. The drinks cool be improved, the soft drink station is only available at breakfast as is the hot drinks and for lunch & dinner you have either beear, wine, cola, citron or peach ice tea and there's jugs of water and sparkling water. The plates are cleared up quickly by the staff who check to make sure your finished before removing them. The beach is full of stones and is difficult to walk on but the ocean is wonderful to swim in though it's very salt heavy. WiFi is terrible, it's not available in my room, only accessible in reception and only just in the all inclusive area though it keeps cutting out. The all inclusive area is disappointing, there's no bar only a selection of drinks that's not worth it, the seats are hardly comfortable for long lengths of time and there's no designated smoking area. The dining hall staff are wonderful, the food isn't always labeled and not always recognisable. The pools are lovely but not deep enough for adults to swim in, they're more for family's and children. The packed lunches are unacceptable, the food chosen is not something suitable for this weather without being put in a fridge, some was seafood which many won't eat and others was egg salad which didn't do well in the heat. The packaging was okay but done wrong, the fruit & bread was placed in plastic bags while the mains & sides were placed in tin & cardboard containers that leaked with no protection against the paper bag, which created a huge mess when trying to remove them.