Guest User
May 28, 2025
First visit to Rhodes, looked at many options and finally settled on the Gennadi Grand Resort, so happy that we did, exceptional service from the very start, private transfer in a luxurious Mercedes minibus which I’m told cut the coach transfer time in half, greeted at the entrance to the hotel with a warm welcome and seated in the relaxed reception with a glass of sparkling wine whilst the receptionist took our passport’s and did all the check in paperwork, we downloaded the app as shown and this gave us access to book all the restaurants etc, jumped on a golf cart with the luggage/bellboy and whisked to our swim up suite just a short ride from reception. Once in the room all facility’s were clearly explained by our guide, as we arrived at 10pm a bottle of wine and some snacks were kindly placed in the room for us which just enhanced the perfect start to our visit. We’ve been here four days now and eaten in two of the restaurants as well as the buffet restaurant which have all been exceptional. The wet bar has been my son’s favourite as the food, drink and service is at as good in there as in the main restaurants! The room is well appointed with all you need and the fact that our son has a separate room in the suite just makes it all so much easier when getting ready for an evening out, the cleaners visits have been well timed, the room is spotless and all items replenished daily as expected. We honestly cannot express how impressed we are with this hotel and the service we have received, a big thank you to all the staff.