Francesca L
June 17, 2024
Definitely a hotel NOT to recommend! The parking is tortuous and the pavement uneven, expensive price. The location is excellent! Too bad the hotel is not up to the standards of a 4 star hotel. During our short stay (2 nights) there was no hot water to take a shower after a day at the beach. Water leaked from the shower tray, flooding the entire bathroom. After notifying the staff of the inconvenience, they gave us a bathroom in another room. But unfortunately, even in this room, water leaked from the wall. When we notified the staff again, they were very annoyed and replied that a mix-up can happen. In a 4 star hotel I believe that the management should resolve the problem and apologize for the inconvenience, meeting the customer's needs. Which has never happened.
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