Mercure Welcome Melbourne
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1 night
1 room, 2 adults, 0 children
All properties in Melbourne
Mercure Welcome Melbourne
265 Little Bourke St, Melbourne, Victoria, 3000, Australia
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We Price Match
Last booked 2 hrs ago
Highlights
Varied breakfast
Ideal location
Great views
Lots to doAmenities
Restaurant
Casino
Public parking
24-hour front desk
Luggage storageFree
Bar
Cafe
Taxi booking service
All amenities
Property Description
With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Bourke Street Mall, the Emporium, Melbourne Central and close to theatres, attractions and nightlife. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne. Enjoy local cuisine at The Louden Kitchen Grill or dine at a variety of restaurants and cafes on our doorstep. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include concierge services, express check-out, lobby seating space with USB/USBC charging ports and complimentary newspapers in the lobby. All of the guestrooms feature 46-inch TVs with FOXTEL Business, mini-refrigerators, and conveniences such as USB/USBC charging ports and tea/coffee facilities. Complimentary wireless Internet access keeps you connected throughout rooms and all public areas of the hotel. Bathrooms have showers, hair dryers and complimentary amenities.
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8.2/10
Excellent location beside Chinatown. Good location with great food.
All 581 reviews
Surroundings
Metro: Melbourne Central
(410m)
Metro: Flinders Street
(720m)
Airport: Essendon Airport
(20.3 km)
Airport: Melbourne Airport
(23.6 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Two Queen Room
2 Queen bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
7
Superior King Room
1 King bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
6
Standard Queen Room
1 Queen bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
8
Superior King Room with Accesible Bathroom
1 King bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Bath towels
Towels
Electric kettle
Check Availability
6
Privilege King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Electric kettle
Wi-Fi in room
Clothes hangers
Check Availability
9
Standard King Room
1 King bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
9
Superior Room 1 King And 1 Single Bed
1 King bed and 1 Single bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
8
Standard Twin Room
2 Single bed
23m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
6
Premium Standard Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Video streaming services
Electric kettle
Wi-Fi in room
Clothes hangers
Check Availability
8
Superior Twin Room
2 Single bed
26m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Video streaming services
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
581 reviews
- Cleanliness8.3
- Amenities7.7
- Location8.8
- Service8.0
Average for similar properties in Melbourne
Review summary
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Staff Service: Guests frequently commend the staff for being friendly, welcoming, and helpful. Positive interactions with the reception and breakfast staff are noted, contributing to smooth check-ins and overall enjoyable stays.(based on 67 reviews)
ChongSULE
December 1, 2025
The hotel location is superb and convenience to go for food and shopping. Hotel staff is friendly and helpful.. will book agian if return to Melborne.
Guest User
November 16, 2025
Very good location, walking distance to most places. Room is small but it has everything. No room keeping for all 3 nights I stayed. Room insulation is poor, can hear the noise from corridor and next door clearly.
Irma the Orange
October 21, 2025
The front office staff was slow during check out. I had to wait to receive my deposit and check in to the room. Meanwhile, my car had already arrived. We stayed in room 1027 and every night there was a very loud and shocking noise (probably a pump). After complaining, our room was changed. The location is very strategic and easy to get everything we needed. Otherwise everything perfect
Jeremy Chan Nomad
November 24, 2025
Excellent location beside Chinatown. Good location with great food.
Guest User
September 8, 2025
The location is in a very prosperous place, with food, transportation and shopping spots nearby.
Guest User
August 10, 2025
I recently stayed at the Mercure Melbourne in the heart of the city, and it was an excellent experience from start to finish. The location couldn’t be better—right in the middle of Melbourne, with shops, restaurants, public transport, and major attractions just steps away.
The room was clean, comfortable, and well-maintained, with all the amenities you’d expect from a quality hotel. The bed was cosy, the Wi-Fi was fast, and I loved being able to walk straight out into the buzz of the city. The staff were welcoming, helpful, and professional, making check-in and check-out smooth and hassle-free. The breakfast buffet had a great variety of fresh options, and the dining area was bright and inviting.
Overall, Mercure Melbourne is perfect for both business and leisure travellers who want convenience, comfort, and great service in the heart of the city. I would definitely stay here again.
Jane Haque
September 10, 2025
Really enjoyed our stay! The location was super convenient for getting around Melbourne, and the room was comfy and just what we needed.
Guest User
September 23, 2025
Goood room good staff good view good good good
Services & Amenities
Most popular business facilities
Restaurant
Casino
Off-site
Public parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Cafe
Taxi booking service
Car rentals
Currency exchange
Conference room
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Restaurant
Bar
Conference room
Restaurant
The Louden Kitchen & Grill
Style: Buffet
Cuisine: Australian
Open for: Breakfast
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Family-friendly, Modern, Traditional
Business hours: [Mon - Sun] 07:00-10:30
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available Off-site parking, and Charge, AU$24.00 (approx. SAR 59.37) Daily. Reservation not needed.
Public parking
Additional charge
Transportation
Taxi booking service
Car rentals
Business services
Conference room
Fax/copying service
Front desk services
Self check-in kiosks
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Currency exchange
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Bar
Room service
Public areas
Shopping mall
Elevator
Ventilation system
Humidifier
Vending machines
No smoking in public areas
ATM
PA and sound system
Non-smoking floor
Activities
Eco tours
Off-site
Casino
Off-site
Cleaning services
Clothes dryer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Laundry service (on-site)
Additional charge
Facilities for children
Childcare service
Additional charge
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in kiosk
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
CuisineWestern, Chinese, Asian, Continental, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 11 years old and under | Free |
Children 12–17 years old | AU$25.00 (approx. SAR 61.83) per person |
Adult | Buffet:AU$25.00 (approx. SAR 61.83) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is AU$50.00 (approx. SAR 123.67) per night.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2013
- Renovated: 2022
- Number of Rooms: 300
Phone:+61-3-96390555
Email:H3031@accor.com
With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Bourke Street Mall, the Emporium, Melbourne Central and close to theatres, attractions and nightlife. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne. Enjoy local cuisine at The Louden Kitchen Grill or dine at a variety of restaurants and cafes on our doorstep. To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Featured amenities include concierge services, express check-out, lobby seating space with USB/USBC charging ports and complimentary newspapers in the lobby. All of the guestrooms feature 46-inch TVs with FOXTEL Business, mini-refrigerators, and conveniences such as USB/USBC charging ports and tea/coffee facilities. Complimentary wireless Internet access keeps you connected throughout rooms and all public areas of the hotel. Bathrooms have showers, hair dryers and complimentary amenities.
Frequently Asked Questions
What are the check-in and check-out times at Mercure Welcome Melbourne?
Check-in time at Mercure Welcome Melbourne starts at 14:00, and check-out time is by 11:00.What are the check-in and check-out times at Mercure Welcome Melbourne?
Does Mercure Welcome Melbourne have a pool?
No, Mercure Welcome Melbourne does not have a pool for guests.Does Mercure Welcome Melbourne have a pool?
Are pets allowed at Mercure Welcome Melbourne?
No, pets are not allowed at Mercure Welcome Melbourne.Are pets allowed at Mercure Welcome Melbourne?
Does Mercure Welcome Melbourne serve breakfast?
Yes, Mercure Welcome Melbourne serves breakfast for guests. Breakfast options include Western, Chinese, Asian, Continental, Full English/Irish, Gluten-free, Vegetarian style. Does Mercure Welcome Melbourne serve breakfast?
How much does it cost to stay at Mercure Welcome Melbourne?
Room prices at Mercure Welcome Melbourne vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Mercure Welcome Melbourne?
How to get to Mercure Welcome Melbourne from the nearest airport?
The nearest airport is Essendon Airport, located about 29 mins from hotel by car (20.3 km) away.How to get to Mercure Welcome Melbourne from the nearest airport?
What’s the cancellation policy at Mercure Welcome Melbourne?
The cancellation policy at Mercure Welcome Melbourne depends on your room type and booking terms.What’s the cancellation policy at Mercure Welcome Melbourne?
Does Mercure Welcome Melbourne offer airport transfers?
No, Mercure Welcome Melbourne does not provide airport transfers for guests.Does Mercure Welcome Melbourne offer airport transfers?
About This Property
| Nearest Airport | Essendon Airport |
|---|---|
| Distance to Airport | 20.31KM |
| Nearest Train Station | Melbourne Central Railway Station |
| Distance to Train Station | 0.53KM |
| Nearest Subway Station | Melbourne Central |
| Distance to Subway Station | 0.41KM |
| Average Price From | SAR619 |
| Hotel Star Rating | 4 |