Cardo Roma, Autograph Collection

There was a female receptionist on the night shift who had a very bad attitude. Because we didn't ask for room service, we asked her for water when we returned to the hotel at night. She evaded us by saying that she could only give two bottles per room. Later, she left us alone and asked us to wait for other staff to come. She was very impatient and rolled her eyes. This was the first time I encountered such a service staff. The attitude of every other staff was very good. Water was given as long as we needed it, and they would also actively provide help. After checking in, I found that one of the bottles of water in the room had been opened and drunk. It felt that the hotel's cleaning staff did not clean and check the room very seriously. The hotel is close to Fiumicino Airport and far from the city. It provides paid shuttle buses and can also help call taxis. The hotel is very large and feels a bit like a resort. The bed is very comfortable and the toilet is relatively small

The hotel is very new and is located halfway between FCO Airport and the city. My family and I only stayed for one night. There were no restaurants or supermarkets nearby. The subway was not close, so we just took Uber to get around. There are many Chinese guests in the hotel, and it feels like a pick-up hotel for Chinese tour groups.