Guest User
April 10, 2024
Months ago I made a reservation at this place, I stayed four days and then another. The reservation corresponded to 30%, we stayed, no problem was ever reported to us, we were even explicitly told that everything was fine, I am back in my country, and now they tell me that the 30% could not be debited, they have arrived to question whether I am even presenting a card with no funds. In my country, making an international transfer is a complex, expensive and slow procedure, and at this point the only option they offer me is to make an international transfer. On a 22 day trip it is the only place where I have had problems with payment. If you consider booking in this place, be very careful with pre-authorizing the reservation, in the year 2024 and request payment by bank transfer. Also, they don't inform you that they charge for late check in until you arrive at the place, so be careful with this too. Annoyed by the handling made, and by the questioning of my integrity.
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