KayDee GuestHouse

Upon arrival no one was there to let us into the building and we tried calling all of the contact numbers but no one answered and we were left in the summer heat for almost half an hour. Also the aircon barely worked and the TV didn’t work at all. There was also a horrible smell in the bathroom that we tried to get rid of with room spray but it didn’t do anything as I think the smell was coming up from the drain. The room was satisfactory since we only used it to sleep and rest as we were out most of the time. I wouldn’t recommend it though!

The room was clean. The neighborhood isn't the best, but we never had any problems. Basically it's a reality check that tourists don't want to see, but that exists in all big cities. Nico was friendly, although a little insistent with messages and attempted phone calls, even before check-in time. As soon as we arrived we were informed that the municipal tax had to be paid in cash. We rented 2 rooms. For one, there was money, for another there was not. They should have warned us earlier, in the various messages sent. We booked through Booking and what a surprise we had when we realized that they declared our reservation canceled the day after we paid. And here Nico's desire to send messages ended, especially when I started asking for the invoice. When declaring it as cancelled, they do not pay a commission to Booking and I do not believe that they have delivered the amount of municipal taxes. I reported it to Booking and the Italian Tax Authorities, because I need the invoice and they don't respond through Booking or Whatsapp. I don't recommend it, they are dishonest people and harm others without any problem. Probably many of those who give the neighborhood a "bad name" are much more honest than these!