Best Western Globus Hotel

The hotel is very comfortable and the staff is excellent from the reception to the restaurant to the waiters, all kind and helpful. The services offered by the structure are of quality, breakfast in first place varied and abundant. The only flaw that I found in this trip was the fact that the room had problems in the evening when I arrived there was a structural problem that could happen to anyone that it was not possible to resolve it at the time because we had arrived at too late an hour and the fact that it was not possible to resolve it immediately made our stay of the first night not too comfortable. The next morning after evaluating that the problem could not be resolved promptly they changed our room to one equal to the one we had booked and the stay as always went very well. The only thing I would have expected was a refund even if only partial for the major inconvenience suffered but this was not done, it is true that on our part it was not requested, but it seemed right to me that it was done without asking. Therefore 10+ to the staff indeed if it were possible I would give 11 a little less to the management.

Stayed for 1 night. Large nice room with balcony. Nice bathroom and amenities. Didn't like the soundproofing very much.