Westin Hotels in Rome

- Excellent location - semi walking distance to the Spanish Steps, Trevi Fountain and Borghese - concierge extremely kind and helpful, gives very clear and effective advices - good restaurant recommendations too - The room is large, but my dad praised it as ”old and big” - The facilities are old and there is nothing in the room - there is no kettle, coffee machine, or cup. . . , the carpet is not very clean either - Some people at the front desk were very nice. There was a lady who was very rude. She was free. I went to check out and she asked me to wait nearby. When another man came up, she greeted him first. in short, this is a good hotel property but could be much better managed.