Home2 Suites by Hilton Chenzhou Nuanshui Hot Spring

1. The hotel does not allow pets, and there is no explanation on the room booking page. When I arrived, they said that I had to pay an extra 200 yuan per night, so I had to leave my dog ​​in the car. You didn't tell me in advance that pets were not allowed. When the guests arrived, you took out an A4 printout and asked me to pay and a 500 yuan deposit. What's the idea? Pitfall. 2. The hotel advertised that there was a water slide, but the children wanted to play, and they said that they could only start playing at 2:30 pm. Why didn't you make it clear? Tourists arrived in the afternoon. What kind of service awareness is this? ! Disappointed! 3. A hotel is on a winding mountain. It is very dangerous to drive at night, and there are no lights. I set out early in the morning and found that two cars had collided not far from the hotel. Be careful if you want to stay at this hotel!

Good environment. The front desk lady is also very enthusiastic. She always smiles and answers questions. Like it.

The hotel rooms are well-equipped, clean and have excellent service. The hot spring water is first-rate, and there are many outdoor hot spring pools. The swimming pool is especially comfortable and worth a visit.

The surrounding environment is good, the air is very good, the hot spring next to it is very comfortable, but it is a pity that it is not open in the morning. Parking is convenient, there are charging piles, the hotel room is clean and sanitary, the layout is reasonable, and it is comfortable!

The front desk service was friendly, but since it was an apartment hotel on the mountain, there was nothing nearby. There was only one restaurant outsourced by the hotel for food. Although the taste and service were good, I felt empty because there was no other choice. It was not a holiday, so the hot spring pool was not fully open, and the water park was not open either.

As soon as I entered the hotel, the ladies at the front desk were warm and considerate. The hotel is surrounded by mountains and the air is very fresh and the environment is beautiful. In this hotel, I experienced a life that is both elegant and comfortable. Every corner of the room exudes comfort and warmth, and the facilities are advanced and have everything you need. What surprised me most was that there is an independent hot spring pool in the room. The lady at the front desk said that the water there is the same as the water in the hot spring over there. If you don’t want to go to the public hot spring center, you can just enjoy it in the room alone. It’s really comfortable to soak in it. The room I booked is a king-size bed room. It’s really big and soft and comfortable to sleep on. There is also a sofa. If a family brings children, they can ask the waiter to make a sofa bed for them, which is enough for sleeping. It’s really considerate. In short, the stay experience is very good and I look forward to staying there next time.