Guest User
October 1, 2024
we had booked an executive room with breakfast included. however, during our stay on 01.10.2024, breakfast was not provided to us by the hotel until we checked out at 8:10 am, despite it being part of the package. as we were unable to avail the breakfast service, i kindly request you to take appropriate action and process a refund for the amount charged for breakfast, which was included in the booking. thank you for your prompt attention to this matter. i look forward to your resolution.