Laililai
April 13, 2025
Hygiene: Very good
It's pretty good and clean, but as someone said before, there is a strong smell, which will be much better if you open the window. But my skin will itch when it comes in direct contact with the bedding...
environment:
The location is quite remote. Although there is a subway within an eight-minute walk, the surrounding environment is very bad, with a lot of wasteland. It looks like a development zone. You can even see a half-demolished red brick factory from the elevator window. It doesn’t feel safe, so I take taxis more often. But it's quite far from the city center.
Serve:
The service is what I find most speechless. I originally booked it on another platform, but I only booked the first half because I was worried about the smell. When I got there, the waiter was very nice that day, and I had a meal in the restaurant. The waiter was also nice, and he gave me bread and sauce. So when I found that there was no smell when the window was opened, I booked the second half on Ctrip. Unexpectedly, several things happened afterwards that made me feel that the staff’s level was really uneven.
The first is about the laundry ball. I didn't know why there was only one laundry ball no matter how many days I booked. I thought the cleaning lady forgot to put it there, so I went to the front desk to ask. The blond guy at the front desk said that there would only be one laundry ball when I checked in, and I had to spend 100 rubles to buy it, and then he took out a laundry ball. I said that theoretically I would check in twice, so could I get two. He was sure that I needed to check in twice, but in the end he said in a rather rude manner that I could either spend 100 rubles to buy the laundry ball, or go to the supermarket to buy it myself... When he said he would go to the supermarket to buy it himself, I couldn't believe it 😅 Why should I buy a box of laundry balls when I was staying for a few days? Besides, he said they were available at check-in, but he ignored me. Since I had to do laundry, I ended up buying it.
However, when I checked in later, I asked him if I could get the laundry strip now, and he said yes, but the laundry strip was put in the room during cleaning. Then why was it there when it was sold to me? I didn’t get it until I left...
Second, I ate at the restaurant downstairs for several days, both for breakfast and a la carte. However, from the time I checked in to the time I left, no one told me about buying breakfast coupons, so I ordered a la carte... Later I found out that a la carte was more expensive than breakfast coupons. Another time I paid with cash and they should have given me 110, but they only gave me 100 without any explanation. I went over to ask and he gave me 10 yuan in coins as change. I think it’s okay if there’s no change, 10 yuan isn’t a lot, but at least explain it clearly... It’s hard to comment when it happens together with the laundry ball incident.
facility:
This is a newly opened hotel. Its hardware is better than other hotels I stayed in during my trip on the Eurasia Ring Road. It is very similar to the equipment in China. However, I found that there was a problem with the door lock of my room on the second day. I had to push it to lock the door.
I also encountered the fire alarm issue mentioned in another review, twice... The first time the alarm rang for a long time, everyone ran downstairs, but they only said it was triggered by the smoke in the restaurant. After turning off the alarm, the voice of the front desk could still be heard from the speakers in the room. It was very loud and lasted for a long time.
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