Nikita
January 7, 2024
The level of service does not reach the declared 5 stars.
Every breakfast was an adventure with a minimum 1 hour wait. The hotel clearly needs to change its breakfast partner.
It is worth noting that the last 2 breakfasts were complimentary to us with delivery to our room, but the level of service and shock seen at the first 2 breakfasts does not inspire any confidence in the future.
It is worth noting the strange smell of the bed linen in the room. It smelled a little damp, and not like fresh laundry.
Plus the constant noise from the drain in the shower, which sometimes caused awakening in the middle of the night.
The overall impression remained blurred, although the hotel tried to correct the problems, but only after several long conversations with the reception.
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