Guest User
June 19, 2025
Pros & cons Pro - Pools are nice - Great location - Hotel is clean - Some staff are polite (some) - Air-con is good Cons - The elderly are very disrespectful towards the younger generation, for example, pushing in-front of me and my partner, staring & looking down on you to the point I actually cried because of how rude they were, an old lady told me off for moving my sunlounger and then proceeded to move hers - It’s one rule for one and one for the other. We were told no reserving sun-loungers. Me and my partner went on a walk after dinner, we were an hour tops, we came back and our towels were no where to be seen. When we asked why our towels had been moved the lady at the bar said that we were not allowed to reserve them, I would say 75% of the sun-loungers had no one them. I felt like we had been targeted as we were a young British couple. We then had no where to go, as paying guests to the hotel and to not have anywhere to lie round the pool? We asked reception if there was anymore sunloungers and they just shook their heads, I don’t understand why a hotel with 5 floors doesn’t have enough sunloungers for their paying customers to use?? - Me and my partner were half board, no drinks were included therefore, we bought a water from the shop to drink around the pool, the bar staff then came up to us and handed us a piece of paper saying no drinks allowed unless from the hotel. I then spoke to a family that were English, they said no one had hassled them for eating and drinking their own snacks around the pool, which once again made me and my partner feel targeted & victimised - The food - Breakfast was good, Tea however was not the best, we got burgers one night, cut into the burger and it was raw. - No sunglasses are allowed in the pool ( unless your Spanish) I seen the lifeguard tell another couple off for wearing sunglasses in the pool and then blatantly ignored a spanish couple who were wearing sunglasses. - Entertainment was just ok - When checking out the receptionist didn’t bother asking if we had enjoyed our stay. - Would I recommend this hotel? For the location yes. For younger couples? No as we did not feel welcome at any point I would suggest going elsewhere