Hotels in San Francisco Downtown, San Francisco

First of all, location is excellent. You can reach Moscone center and Chinatown on foot. Vallet parking only. But, its cost is acceptable in the SF downtown. If your first time to visit SF downtown, be prepared with Google maps. It was full of one-directional ways and also full of prohibit signs. We enjoyed SF downtown and also nearby restaurants. Good stay.

It's a hotel with some proud history. They've arranged a corridor to introduce their past and the hotel is elegantly decorated. There's some sort of package that I've paid for at trip.com. that I didn't really know about and they've given me 20 dollar allowance to use for the hotel food because of this. The room is clean, and basically you could use the lift by yourself because it requires you to enter your floor number before you get in the specific lift. The hotel is right in front of the union square so you're accesible to many stuff. I've talked to some guests at the breakfast place and some of them have come here many times. I think I would come again some time, if SF city has less homeless and become cleaner, like it used to be.

Not far from metro and in Chinatown. The area is a bit dodgy at night though. Window curtains were quite dirty. But the bed is very comfortable and the view is great. I would stay again

Stayed here after a bad experience at a hotel down the street. Luckily found a good rate and was pleasantly surprised to be able to check in upon our arrival around 10am. Super helpful front of house staff. The room was huge for a standard room and the bathroom had great facilities. Bed was large and very comfortable, and really appreciated the walk in closet as well as fridge in the room. Location wise you are super central, with a lot of amenities like Starbucks and Walgreens just across the street. Maybe more of a SF issue than the hotel, but did feel a little uncomfortable being out in the area in the evening due to the large numbers of homeless on the streets - we saw on a few occasions people harassing guests coming in and out of the hotel, but was handled well by the reception staff. Main reasons for one star being knocked off was firstly the AC in the room. While the window was openable, it was quite unnerving to have it open on the 10th floor. We hoped the AC would compensate for this, however it would not go below a pre-set temperature level when we could’ve appreciated some cold air coming in. We did ask the front desk twice about this and they said they’d send up maintenance to manually change the limiter but unfortunately this never happened. The reception area also can become incredibly loud in the evenings with the bar having live music - there were times I could not hear the staff talking to me due to the volume. It also took a considerable amount of time to check in, at least a 10+ minutes process which began to be irritating if we had something to ask but had to wait behind large groups to check in. We also did not get bathroom amenities restocked on three occasions. These may seem like trivial issues, but for the price point of the hotel these should not be issues in the first place. Otherwise however we had a very pleasant stay and would definitely recommend.

average visit, maybe I expected more given their reputation. I visited SF for a two-day concert so I expected not to stay too much in my room anyways. Picked the Ritz primarily for the location. Also this was my first time staying under my own name so always wanted to get the welcome envelope with my name on it. (They misspelled it 😔) Booked via Amex’s FHR primarily for the early check-in at around noon and late checkout. I received an upgrade to a City View room but I must’ve arrived too early because my room was not really prepared. It had a few missing amenities like slippers, dental kits, combs etc. No welcome gifts other than chocolate. Only ate breakfast there but food is okay. Great portions though! Most of the time, I left the hotel at 10/11am and came back after midnight. One time no valet was there to pick up my car so had to call and request someone to pickup my car. Otherwise, all other services and staff were pleasant. The bedding and Frette linens were fantastic and it helped me sleep well. You also get a bottle of water EVERYTIME you pick up your car from the valet! I actually really like this since the only thing I could bring to the venue were sealed water bottles! Wifi was good, great for work and meetings. For a 5-star hotel, it wasn’t amazing compared to what I had heard. Might pass next time I’m in SF.

We chose this hotel because of the location for getting to the trolley, a Hop-on Hop-off tour stop, the local bus system, and the nearby BART system. For this it did not disappoint. The price is reasonable, and the hotel was very clean, and the staff was very friendly. From this, I digress. The noise level during the nights, was that a very loud level. All from external. Sirens, music, loud cars and trucks going by, garbage trucks in the middle of the night, quite a bit of yelling, and the like. Normal ear plugs did not help. If you stay here, you will need some heavy duty ear plugs. We get up earlier and the hotel lobby coffee was not ready ever before 7:00 a.m. there is coffee in the room, however if you need real creamer, you'll be out of luck until 7:00 approximately. Not a terrible review, just want people to be aware.

Friendly staff, good value for money hotel in okay location but generally San Francisco is not great or overly safe feeling. Nearby parking is very expensive approx $44 per night, once you leave the parking you have to give you ticket and pay again.

Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco

Good location, restaurants nearby. Room is clean. Only thing that needs to be upgraded is coffee machine which is bit outdated. Food & beverage on main lobby is good and affordable, had a pepperoni pizza which was so good. Would book again when in SF

We stayed here for three nights while visiting San Francisco. We booked a suite on the 15th floor while our adult daughters stayed in an adjoining double room. The hotel, although old, is exceptionally well maintained. This is not just any hotel but a landmark building with beautiful architecture that has withstood the test of time. I cannot say enough for the staff who are definitely part of the experience. So much so that you are likely to get to know them on a first name basis. Sal and Tony were just two who really excel in their service to guests. The location is exceptional. Its high location provides excellent views of SF. The rooms were beautiful and hats off to housekeeping. Need i say more? This is a hotel run by an exceptionally good and friendly team. Thanks for making our stay so special.