Guyu-HL
July 13, 2023
The five-star hotels I have stayed in are not too few. The breakfast is OK. The service of the catering department is very good, helping to heat up the food, and the missing meals can be replenished in time. Here are a few issues encountered for encouragement:
1. There is still a smell of decoration in the hotel, and the decorative plants you see when you get out of the elevator on the floor are two small pots of green radishes, and the aura is a bit out of place;
2. I arrived at the store around 21:10 in the evening and asked about heating food, but was told that there was no microwave oven available and the restaurant was closed;
3. When Ctrip placed an order, the member benefits include late check-out and free room upgrades, but when I arrived at the store, I was told by the front desk that I could only upgrade the room type if the booked room type was full! How can this be explained? That's not what Ctrip says. Ramada can upgrade, but there is no upgrade here? very strange operation;
4. The structure of the room is very peculiar, as shown in Figure 1, the shooting angle is the door of the house, and the two beds are directly facing when the door is opened;
5. The drinking water is provided by Master Kong, which doesn’t match the house price;
6. The toiletries are not equipped with body lotion.
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