Hotel E Central Villa Clara
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Santa Clara
Hotel E Central Villa Clara
Calle Parque e/ Padre Chao y Marta Abreus, Santa Clara, Villa Clara, 50100, Cuba
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Located in the civic plaza of Santa Clara, surrounded by an urban environment. With important shopping centres and cultural institutions nearby. This non-smoking hotel has a restaurant, a bar or lounge and Wi-Fi in public areas. The breakfast buffet is free. It also has a 24-hour reception service, a computer room and a supermarket.Show More
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Property Description
Located in the civic plaza of Santa Clara, surrounded by an urban environment. With important shopping centres and cultural institutions nearby. This non-smoking hotel has a restaurant, a bar or lounge and Wi-Fi in public areas. The breakfast buffet is free. It also has a 24-hour reception service, a computer room and a supermarket.
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4.0/5
Very GoodCleanliness4.0
Amenities4.0
Location4.0
Service4.0
All 26 Reviews
Surroundings
Airport: Abel Santamaria Airport
(13.5 km)
Landmarks: Teatro La Caridad
(<100m)
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Rooms
Guest Reviews
Policies
Single
Room Details
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Double Or Twin Room
1 Double bed or 2 Single bed
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Guest Reviews
4/5
Very Good
26 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Average for similar properties in Santa Clara
AI Summary
Centrally located hotel provides convenient access to attractions. Clean, spacious rooms with colonial decor. Exceptional, friendly service at competitive rates.
Guest User
March 18, 2025
I sat down for a light meal and asked for wifi connection which they refused saying it was for hotel guests only. Very rude staff and fair meals. I absolutely wouldn't recommend it, overall for rudness especially a middle-aged plump waiter.
Guest User
March 8, 2024
We were with a group of 24 turist from Austria for one night there in February 2024. At arriving looked quite impressive, nice but that was all. Lady at the lobby was incompetent, waiters mostly young , unmotivated, lazy and unfriendly. We sat 6 at a table and they could offer one bottle of red wine ( they had only one in the whole bar!). As we left a bit earlier as the other members from the table we payed all that was consumed ab 3000 Pesos , when the others left they were charged thr same amount! So we payed twice for the wine( no memey back)! There was only cold water for shower in the morning and evening as well. No internet working. In the morning we were woken up by the incredible noise made by the personnel cleaning and working around. Impossible to sleep after 06;00 in the morning, not only for us but the other members of the group as well. Never again ! Awful and disappointing!
aardie21
June 13, 2024
A centrally located hotel, with a large welcoming foyer and friendly reception staff. There was a power cut on arrival, so our room wasn't ready and there was no internet until late evening, which was a bit frustrating, but not exactly the fault of the hotel. There seemed to be a problem with the wine, because on ordering a glass, I was told "no", but it turned out it was on another floor and someone had to go and get it. It all turned into a bit of a performance to be honest. The room itself was large and clean, although the shower wasn't particularly good. The air conditioning, once the electricity was back on, was very good. What was very strange were the towels, which seemed old, thin and very, very small. Not suitable at all. This is Cuba though, so you have to take all these quirks in your stride. There were no windows to the outside, just opening out to the inner atrium, which I wasn't quite so keen on. My main gripe was the noise. This hotel just consists of the ground, first and second floors. I was on the second floor, right by the roof top bar. The noise that came from there until around 2 in the morning was unbelievable, and it was impossible to get any sleep. Also, there's no lift in this place, although the staff (when you can find someone to help) will take your luggage up and down the stairs for you. I have to give a special shout out to the receptionist (I'm afraid I don't know her name) because my companion was very challenging and extremely rude to her, and the restaurant staff, unnecessarily. I did apologise, and she shouldn't have had to put up with the way he talked to her. To be honest, I didn't really like Santa Clara, so I'm unlikely to return. But if this hotel managed to iron out the issues that it has, it could be a very good place to stay.
Guest User
January 29, 2024
Came in on the fly after asking the the taxi driver to drop me off at Parque Vidal from the bus station. I was greeted warmly and was offered a suite at a very choice rate. I soon jumped at the chance and found myself in a spacious and well done up - high ceiling room. The hotel is tops in town and as central as can be. A bar and a kitchen are on site. A pleasure to sit on the front terrace looking towards the central park. Great staff but I did not want to buy cigars offered at the bar. No regrets!
frajulbin
November 15, 2023
As part of an organized tour... we discovered this hotel on the outside charming... even tempting... But... The rest is something else: We are told there is no elevator: my wife who walks with two canes would have liked to have gone from the main staircase to access our room... But no elevator is wrong: you have to go to the back of the hall to see that the elevator exists, that it is modern but it is broken... luckily we will be able to dine in our room... to avoid this terrible and pretty staircase. The next morning the hot water is on strike; we wash with barely lukewarm water (and still...) anyway there are only two towels in the bathroom and when I ask for one more they tell me "no, sorry we doesn't have much already..." ; the splendid Nespresso type machine sits on a table, but there is neither pod nor sugar... When I go down for breakfast: 1 good coffee, 2 nice toasts and a small knob of butter... I ask for one more a little bit of butter to finish my bread... The waiter tells me that there will be an extra charge... I honestly laugh and ask him if he's serious about 1 or 2 tiny knobs of butter... Which I I ended up getting it for free! Positive point: a nice waitress helps me bring a cup of coffee and some bread up to our room, to save my wife a trip down the stairs... But I should point out that there was no of tea in this Hotel... And that, for all the reasons given above, I do not recommend...
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Guest User
November 11, 2023
When you arrive, the person who assists you is the security service and you have to signal him to locate the clerk. Service in the cafeteria without napkins you have to ask for them to put them and to snack on, instead of putting cutlery they give you parlors to clean your teeth. They must be more careful when serving customers.
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Guest User
July 17, 2023
Nice place to spend an afternoon with friends!! It is centrally located in the open air, the atmosphere is pleasant and you can go on any occasion and talk about whatever topic. I loved it. There are several options from café haya picadera, you have a good time
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rosa m s
September 21, 2024
Fue un encuentro excepcional entre amigos y nos sentimos muy satisfechos con toda la atención exclusivamente en la terraza del último piso la cual está llena de pasión y alegría , recomiendo al 100 % visitarlo y poder Preciar su calidad y profesionalidad.
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Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Breakfast
TypeContinental
StyleBuffet
Pets
Pets are not allowed
Property Description
Located in the civic plaza of Santa Clara, surrounded by an urban environment. With important shopping centres and cultural institutions nearby. This non-smoking hotel has a restaurant, a bar or lounge and Wi-Fi in public areas. The breakfast buffet is free. It also has a 24-hour reception service, a computer room and a supermarket.