Guest User
March 4, 2024
A bottle of “Cristaline” water was placed on my bedside table with a small label on the neck “Offered by the hotel…”. When I drank from it it turned out that it was not water but white vinegar inside, you can't imagine my amazement, the hotel staff had the right reflexes and was very understanding, as far as the director of the establishment is concerned, I must say that I am extremely disappointed because he did not contact me to check on me or even apologize. You understand well that I cannot condone such behavior and this contempt, hence the poor rating. Sincerely.
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