Hyatt Place Johor Bahru Paradigm Mall

Only good is downstairs have big shopping mall. Big room , shower head water good pressure but just have little water, difficult for shampoo

My friend and I stayed here for 1 night. We really had a nice stay. The place is near to Jb center, near to the mall as well. The room was well kept, the only downside is the pool is under maintenance. But nonetheless, everything was good.

I've been to many hotels for staycation, but Hyatt Place will always be my number one favourite/preferred hotel to stay. It's a brand new hotel, but the customer service is fantastic because the staff takes pride in executing attention to details such as birthdays and anniversary dates. We were quite disappointed last year towards the end of the year when there were no rooms available to check -in although we tried to book one month in advance!! I really love the customer experience that Hyatt Place have to offer. I've tried the breakfast, iftar and sahur menu, to which I really love it. Kudos to the Chef and his culinary team. In terms of facility and faculty, I believe that it can be improved, especially if could provide perhaps an in-house spa or sauna experience. Other than that, I love the outdoor swimming pool setting. It's spacious as well as well maintained. I feel safe and secured because of the security team and system implemented, only that the side entrance which leads to Paradigm Mall should be accessible for guests after midnight (at least) especially for late night movie goers. Overall, Hyatt Place has delivered it's promise of an unforgettable customer experience. Would I recommend Hyatt Place to my family and friends, that's a definite yes in capital letters!!

Repeated weekend trip. Pros: Beside shopping mall Cons: I hope a few humidifiers can be placed on G. I had to hold my breath when pass by the are.

This hotel has always been my favourite. Easy access to mall and got spoilt for choices of food and clothing. Been regularly to this hotel. Best services And clean room. Love it so much.

Stayed at the hotel last year in Oct and had a pleasant experience. Decided to invite my family this time round. Rooms were cleaned quite late. We left hotel at 9am but at 4pm rooms were still not cleaned :( the pool was also under renovation and we could not check in early like last time. Guess they were too occupied :( they also got the birthday man’s name wrong! My SIL’s name was typed out on the card instead. Oops! Overall the hotel is much nicer and newer as compared to most hotels in JB so that was a plus point!