Guest User
June 10, 2025
離曬大嫂,末試過禁差嘅入住、訂房冇留意入住時間,出差完看預訂發現要晚上十點才能入住,其時下午三點,找客服協商提前入住或取消都唔得。去過二十多個國家未曾有過這麼離譜的,然后入住比個健障房我都算了,但係床上兩個燈連燈泡都冇,咩回事啊。早上11點30電話來叫退房、以後絕對拉黑這個品牌
I’ve stayed in many places, but never encountered something this ridiculous. I booked a room without noticing the check-in time, and after my business trip, I realized I couldn’t check in until 10 PM. At that time, it was only 3 PM. I contacted customer service to either check in earlier or cancel the booking, but neither was allowed.
I’ve been to over 20 countries and never experienced anything this absurd. Then, when I finally checked in, they gave me an accessible (disabled-friendly) room — fine, I let that slide. But the two bedside lamps didn’t even have light bulbs. What is going on?
This brand is absolutely getting blacklisted by me from now on
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