Regnum The Crown

The hotel is new and impressive, rooms are amazing, seascape room is very pretty, there is an amazing bath and swings in the room. Restaurants have great modern design and food, great heatly cafe, fresh juices. Spa is very pretty and modern. Although hotel is new, there might be some small issues in the room to fix but our customers relations team, especially Shirin, helped to solve and made us feel welcomed and supported. Thank you, Shirin. Thee was another person who helped us checking in, I don't remember his name, but he was very nice as well. I also really liked our waiter in Slavic restaurant, his name was Sabri

A wonderful hotel with stunning rooms, architecture, interior & exterior design and over the top service. Especially the restaurant teams were extremely professional, attentive and friendly. The front desk staff can improve a bit to meet 5star expectations.

WOW WOW WOW!!! From the moment we arrived, we genuinely felt like royalty. We were greeted with champagne, chocolate-covered strawberries, and the most beautiful flower bouquets for my mum and me — such a special welcome. Check-in was seamless, and we were taken to our room by buggy, shown around, and instantly felt at home. I’ve stayed in some of the most luxurious hotels around the world — I’m a Titanium Marriott member, a Hyatt member, Palace Elite member, and a regular at Four Seasons. When I say Regnum feels more like a 7-star hotel, I truly mean it. This resort has everything you could possibly want (and more) for an unforgettable experience. One of the highlights was the 24/7 buggy service, all arranged effortlessly via WhatsApp. No matter where you were on the property, a buggy would arrive within minutes to take you wherever you needed to go. It made everything so easy and allowed us to fully relax and enjoy every moment. My two boys had the time of their lives. The resort offers endless entertainment for children of all ages: a huge on-site waterpark two arcades three gaming rooms fantastic kids clubs running activities until midnight two bowling alleys a private beach with watersports Eight days and seven nights wasn’t nearly enough — the resort is extraordinary. The restaurants were exceptional, offering a wide range of cuisines. The buffet was fabulous, and the staff throughout the resort were warm, attentive, and genuinely proud of the service they deliver. But the true magic of our holiday came from one person: Ömür Bade. We encountered a booking issue (not the hotel’s fault, but a sales team error), and Ömür stepped in with a level of professionalism, care, and kindness that we have never experienced anywhere else. From the very first moment we met her, her warmth and smile just blew us away. She handled everything with grace and urgency, ensuring we were moved to the breathtaking Amber Lagoon Suite — complete with a private swim-up pool and swim-up bar. From that moment on, Ömür made it her mission to ensure our stay was nothing short of perfect. She checked on us daily, personally arranged thoughtful surprises, anticipated our needs before we even voiced them, and created memories for my family that we will cherish forever. Without her, our holiday simply would not have been as magical. By the time we left, it felt like we were saying goodbye to a family member, not a member of staff. Her dedication, warmth, and genuine care set a standard of hospitality that is truly world-class. I also want to thank Mrs. Aygun and Mr. Oguzhan from management for their support in resolving the booking issue. Their professionalism and commitment to guest satisfaction were outstanding. I recommend Regnum hotels without a moment’s hesitation. Every penny is worth it, and all the hype online is completely justified. This place is luxury personified, and I could write an entire novel about how exceptional it is. We will absolutely

This hotel hold so much promise. The accommodation, facilities and entertainment are exceptional. We booked an amber lagoon villa which is an incredible room which also gives you access to a golf buggy. The rooms are close to the water park which is fantastic fun for the kids. The games room and bowling alley are a real treat and make family evenings fun. However sadly the hotel lacks any charm. Staff are regularly rude and do not address any issues that arise. The food is hit and miss- typically miss- and the wine is barely drinkable. This felt like a real let down of a holiday and the staff couldn’t care less.

Amazing Service from Oktay! We had an unforgettable experience at Lotus Restaurant thanks to Oktay. He was friendly, attentive, and truly went above and beyond. His warm attitude and perfect service made our time here so special. Absolutely outstanding — highly recommend asking for him!

The hotel is beautiful with fabulous rooms. The a La Carte restaurants are excellent. The hotel is well laid out but there is quite a bit of walking from A to B in the hotel. We golfed at several courses and all the transfers were smooth and the courses fabulous . Shirin from guest relations was kind with her assistance. We definitely plan to return.