Shah Alam Hotels with Pools

“I had a great stay at this hotel! The facilities were excellent, the staff were super friendly and helpful, and the location was incredibly convenient. Everything I needed was within easy reach. Would definitely recommend this place to anyone looking for a comfortable and hassle-free stay!”

We had a comfortable stay at the hotel. It was recently refurbished so everything was new, including the towels. Our room had the golf course view which added to the wonderful experience. I liked the fact that the rooms are part of the check-in/reception main building so no need for buggies to go back and forth.

I found the room to be quite average. The style felt outdated, and the cabinets appeared old and worn out. There's definitely a need for significant improvements in these areas. The breakfast offered was also fairly average, possibly due to the large crowd during my stay.

The room was cozy. I like how the toilet, shower and sink are all separated, so me and my dad can do different things at the same time. The hotel is in an industrial area so it is quite distant away from the bustling area of the city. I really liked the dental kit they provided at the hotel. Made out of bamboo and the toothpaste is in a packet. Very eco friendly hotel, plastic free.

I enjoy staying at Double Tree bit far from Kul city tend to be less busy. I have stayed here several times with park view room and enjoy the I city theme park and Central I City malll 100m away from the hotel. Blue mosque was visible from my room and most of thel pic is right next to the hotel within walking distance. I drove to Setia Mall 15min away from the hotel was a nice visit. I city Mall has plenty eating options and shopping experience and I find sports direct here slightly cheaper than other outlets. I recommend this hotel.

Customer was excellent.. The room was average.. The swimming pool need to be service and repair.. The towel at the pool was not properly clean.. Can see stains on the towel.. Excellent Customer Service.. Thank you for the late late check out.. Hotel was not bad..

The room is nice and within exoectation for the 5 star resort hotel. However, the Hotel need to upgrade the service in term of registration; especially with this one guy who is not that friendly. I checked in around 3:30pm . First the hotel seems difficult to find my booking under my name but later it was resolved. Then the Reception guy told me that the Room is not ready and I have to wait; and he said he will approached me once received feedback from Housekeeping. I was waiting for 1/2 hour and still no one approached me. Then I went back to front desk to ask for update. As that guy was occupied with other registration, i managed to talk to another guy who seems genuinely trying to assist me. Then I can see this guy struggling to find a ready room ... as the one room that he said ready was snapped up by another guy at reception. ************* it was finally resolved after long wait at the lobby. I'm not sure whether I received this kind of treatment because Ive booked via Trip.com and not directly with Hotel. But then I saw all my other friends who went to register with another reception guy, managed to get their room straight away, although they are also booking via other agents like *********** etc.

The apartment service very good, Easy check in, check out, everything okay will come back stay again. Tre troil

找前台check in找了好久，沒有特別明顯的標誌，其實就是一個民宿。周邊吃的比較多，但沒有中餐，衹有一部電梯要等很久。

Our standard queen room was very dirty and smells like cockroaches. But the counter auntie was so polite and upgraded our room to deluxeQueen and apologized for inconvenience. Nice service.