Guest User
April 11, 2024
The service attitude here is terrible.
I called and said someone was using an electric drill, and she asked me for my room number. Before I could confirm, she hung up the phone and called a second time. Her first reaction was not to apologize, ask, or help me solve the problem, but "Electric drill? Why is there an electric drill at this point?"
"Why are you the only one complaining and no one else is complaining? You are the first call I received tonight."
"If there is an electric drill, others will definitely react."
I said I had recorded a video and if you add me vx I will send it to you. She started to push and hold me back.
First let me ask someone to help you take a look. I said asking someone to help me take a look is of no use. It rings in bursts. What if the person comes and it doesn’t ring for a while? How can you solve it (and then reiterate that I have a video, I will send it to you and you can watch it yourself)
She also said that you should go to the manager for feedback tomorrow. I said I want to go to bed now. What's the use of asking me to go to the manager for feedback tomorrow? ?
She was very impatient and asked why I didn't respond earlier. She was just a night shift worker and didn't know anything. I'm not happy to find someone to look at, so what do I want?
I said I wanted to change rooms, but she said that I had stayed in for too long and all my things had been used and I couldn't change them. Then he said he couldn't verify my situation.
At that moment, I felt really speechless and dizzy. It seemed like I was teaching 1+1=2 to someone who couldn’t understand human language.
So I said: "I told you to add me to vx and I will send it to you???? I recorded the video"
She suddenly fell silent and uttered something I had never expected.
"Then you won't delete me..."
I:? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
What? ? ? what? What? ? ? How did this sentence come from this context? ? ? ?
"I added you vx to solve the problem, why should I delete you?!"
"This has happened before... a guest added me and then deleted me."
In my mind: Huh? ? ? So? ? ? ?
So she added, "But I don't have a work number..."
"My vx is almost full...2000 people"
During this period, I returned and returned silence.
In the end, I reluctantly added vx. After watching my video, he said this to me. I probably blacked out.
I would have thought that she had gone to some boss's speaking skills training class, otherwise why would every sentence taste like the boss's CPU persona?
Shirking responsibility + blaming + being weird + seeming to reward you with things that should have been given to you
I must be her most diligent employee [Frown R][Frown R][Frown R]
In the end, they reluctantly changed my room, which seemed like a great gift to me. And I have to go on a business trip the next day. I’m really tired and don’t want to argue anymore.
Everyone should protect themselves from lightning. If it is really impossible to change rooms during the peak holiday period, at least there should be an apology and compensation. There is no one who blames customers. His speech is weird.
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