Guest User
August 7, 2024
A very speechless encounter! I checked in at around 5 o'clock, but the air conditioner didn't work well after 7 o'clock. The man who repaired the air conditioner said that the air conditioner was fine. He asked me to wait any longer, and I was going to suffer from heat stroke. I asked to check out the room. The attitude of the front desk was that the other rooms were hotter, so I came. The manager, a man, was sweating all over his face. He said it was not hot and the air conditioner was not cold because the material was too good. I thought I heard it wrong? ? ? He also said that the temperature was quite good, and if he was not satisfied, he would change his room. It was after 8 o'clock in the evening, so I went to Ctrip 12345 to complain, and they gave me a different room. I was told before that I need to place a new order for different room types. I am a business traveler, so where can I come at night? people. The night manager of this store is really speechless and terrible. I booked 2 nights and actually stayed for one night. Blacklisted.
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