Ascott properties in Shenzhen

I chose Ascott for my family trip to Shenzhen this time, and I was very satisfied with the overall experience. The location is super convenient, with Raffles City Mall right downstairs and a direct entrance on the third floor. It was so easy to grab a bite! The hotel is also right next to Nanyou Metro Station, making it easy to get anywhere. The rooms are spacious, perfect for families with kids, and fully equipped with a washer and dryer, smart TV + high-speed WiFi. The minibar has drinking water, and the kitchen has a microwave and induction cooker. The gym on the top floor has brand-new equipment, there's a heated swimming pool, and 24-hour attentive room service. Lily's service, in particular, was a pleasant surprise – professional and warm! I'll definitely choose Ascott again on my next visit to Shenzhen!

This stay was surprisingly good! I originally planned a small relaxing getaway in Shenzhen city, but after comparing several hotels, I decided to stay in the mountains instead. I thought there might be a big difference between the online pictures and reality, but the hotel looked exactly as advertised on their official website. The front desk lady, Sunny, was super nice, enthusiastic, and efficient. Check-in was smooth and put me in a great mood. All the hotel staff were very friendly and helpful, but not intrusive, which was perfect for a relaxing vacation. Food deliveries were brought right to the room by a robot, which was a nice touch. The hotel's own pool and gym facilities were well-equipped and comfortable. I really got a great vacation vibe without even leaving Shenzhen. Although there were a few minor imperfections, the overall experience was fantastic. It's definitely on my re-book list – I'll stay here again next time! Very satisfied!