Xunmei Holiday Hotel

This is the first time I give a hotel a low rating on Ctrip. The reasons are as follows: 1. This is also the main reason for giving the hotel a low score: I stayed in the hotel for two nights. There is a parking space in front of the hotel, which is equipped with 3 charging piles. The observatory’s parking lot is less than 200 meters away from the hotel, half of which are charging stations. When we arrived on the 18th, it was already past 5pm. There was only one charging station space left in the hotel parking lot. I asked the front desk, and they said I could park there and it wouldn't be a problem, so I parked there with peace of mind. The hotel’s parking spaces were full that night and nothing happened. But at five in the morning on the 20th, I was woken up by a call from the traffic police, asking me to get out and move my car? I was confused and called the front desk. The front desk said that two cars belonging to non-hotel guests drove into the hotel parking lot and said they wanted to charge their cars. The hotel front desk said that they had informed them that this was for hotel guests only (I don't know how they communicated), but they still insisted on asking hotel guests to move their cars so they could charge? This is really the first time I've heard of this. A car driven by a non-hotel guest broke into the hotel parking lot in the early morning and the traffic police asked the hotel guests to move their cars for him to charge? This is probably a communication problem at the hotel front desk. No matter what, a normal person would not move a car in the early morning, not to mention that it was a vehicle that was not owned by a hotel guest. The key point is that it was a vehicle that was not owned by a hotel guest! ! The hotel didn't explain this to me until I checked out. The point is, at five in the morning, when people are still asleep, hotel guests are asked to move their cars for use by non-hotel guests? Is this normal? It's very ridiculous. This question is the reason why I gave the hotel a low score. Why can't the hotel front desk communicate well? As the hotel front desk, shouldn't they first safeguard the legal rights and interests of the hotel residents? Seeing that the parking spaces are full, why does the front desk allow outside vehicles to come in? Why did the front desk call the guests to move their cars? On what grounds? There is not one explanation; 2. To be honest, the location of the hotel is really good. It is close to the observatory and Beach No. 4, only a 5-6 minute walk away. This is why I chose to stay in this hotel for 2 nights.

住過最滿意的酒店之一！衞生狀況堪稱一流，布草更換及時。房間設施完善，還有專門的辦公區域。服務貼心至極，幫忙郵寄遺忘物品，必須點贊！天文台真的不愧是中國最美海岸線之一，太美了～