Yuanfeng Hotel (Shenzhen East Railway Station Buji Subway Station)

I have booked hotels on Ctrip so many times, and this is the first time I have been asked to collect a deposit. Although it will be returned the same way, I feel very uncomfortable, as if I have no trust in Ctrip members. Then the room was super small, and the toilet in the bathroom was right next to the shower. It was very embarrassing. When I took a shower, the toilet would get wet. The water temperature was alternately hot and cold. The water was also very blocked and there was water accumulation. The phone on the bedside is also like a decoration. I want to call the front desk to ask questions, but I can't get through. The soundproofing of the hotel is extremely poor. You can clearly hear the conversation next door. In the early morning, I heard two aunties cleaning the room next door and chatting. It was amazing. There are all kinds of snacks downstairs in the hotel at night. Although the environment is very poor, it is more convenient. And although this store is said to be a Buji store, and the navigation also shows that it comes out of Buji Subway Station, the location is closer to Changlong Station, so be careful not to be misled by the navigation.

The service and hygiene of the store are very good. I brought my mobile phone to the front desk of the hotel. They called me specifically and helped me save it for three days. I came to pick it up today and decisively helped. I gave it a good review. Special thanks to the lady at the front desk. She was very considerate and even helped me with my mobile phone. After disinfection, I put it in a special sealed bag. To my surprise, it is very convenient to eat nearby and the hotel is also very soundproof.

The room I reserved was not available at three o'clock in the afternoon, and the service attitude was extremely poor. Is *** supposed to be some kind of front desk manager? Not polite, laughs at guests, and cannot upgrade to other room types or pay extra to upgrade. We were on the phone together but hung up before finishing the conversation. Furthermore, the person named *** said that he was in charge of the hotel and that was how he served. I will definitely not come again in the future

At three o'clock in the morning, there were still a few drunkards drinking without closing the door and making loud noises, which seriously affected rest. The next morning, there was still the smell of alcohol in the corridor; the sound insulation effect was poor, and footsteps outside the door could be heard.