Karen Chau
March 4, 2024
The location is relatively remote. Go straight from Fumin Subway Exit B. When you see the Vienna Hotel, turn in and take the first street, turn left and go straight to the end. It takes about 8 minutes. There are no restaurants around the hotel. Fortunately, there is a restaurant downstairs. Convenience store, I arrived at 2 o'clock to pick up the room, and there was only one short male clerk with poor service attitude. I have never tried it in so many hotels: he was expressionless the whole time (**), and he was too lazy to wake up when taking the order, because I I booked several rooms with different orders. I took the initiative to compare the orders with him. If it was eye-catching, he would ask me to post the order number early in the morning. When the photo was taken, he did not check the name. He thought he was pretending that I was my friend and wanted to I took the second photo, and the third time we asked for a later check-out, he just shook his head and said that we can only check out at 12:30. After staying in the hotel many times, I really feel that this time the service is the worst. I hope the hotel can train this The service attitude of the staff. Later, my friend went to pick up the second room a little later. They said it was another tall and white male staff member. He was talking and laughing. After that, we returned to the hotel at around 3 o'clock in the morning and saw this tall boy. , and then talked to him about late check-out, he said that he would delay check-out until 1 o'clock for the six rooms for us. After that, we asked ** to eat in the hotel's breakfast canteen. The boy told us to speak softly and to wait until we finished eating. After picking up the garbage, he even took the initiative to pick up the garbage bags before us. This is the proper service attitude. The room is about HKD 300. The double bed room is better, and the twin room has smaller space for movement and the air conditioning is cool enough. There are four water supplies, the hot water boiler is normal, and there is a plug at the bedside. The TV is weird and you have to turn on the millet and press a large wheel to find it. The best thing is that the hot water in the bathroom and the shower water pressure are good, the hair dryer is hot enough, and the bathroom flush The gap in the glass door is very large, and it is easy for water to spray outside when taking a shower.
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