Guest User
September 22, 2024
We arrived at the hotel in the afternoon and were arranged to go to the second floor. Not a single light was turned on on the entire floor. High-power blowers were placed at every corner. The noise was unbearable. Even with the door closed, I couldn't stop it. So I went downstairs and asked to change rooms. I just learned that the hotel was cleaning the carpets on Saturday... It was an inexplicable arrangement. It was done on weekends when there are the most guests. Then I arranged to go to the third floor. There were lights, but there was no shortage of blowers, and there were several carpet cleanings. The staff were using equipment with louder noises, and the detergent was everywhere. I slipped six or seven times, but luckily I didn't fall... The blower didn't turn off after six o'clock, so I called the front desk and asked me to unplug the cord myself. , then why does this hotel need a front desk staff? I can do everything myself, right? Then at 7 o'clock this morning, I was woken up by the noise from the residents on the floor. I called the front desk and asked them to come up and take care of it. They told me: There is nothing I can do. They are picking up a bride? excuse me? Your hotel city doesn't protect the rights of normal residents at all, so you can disturb other residents to take a rest by picking up a bride? It doesn’t matter what time it is, it’s around seven o’clock in the morning on weekends. Is picking up a bride something that you have to let go of? There was no initiative at all to assist in mediation. I just said that I had no choice but to stop talking. Your service is really rubbish.
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