YKaring Hotel

If the room is not near the window, it will be relatively quiet. The location is also very good and convenient for travel. The front desk service is very good, very satisfied. I will continue to choose here next time I come here.

The decoration style of the hotel is very nice! There are a lot of places to eat downstairs, and it is also very close to the Seaside Park and Sea World. It is suitable for walking at night. There are many green plants in the store. The rooms are comfortable and clean and all are intelligent voice-controlled. Xiaoliu at the front desk has a very good service attitude and is highly cost-effective. Recommended Check in

The service is very good, it is convenient to eat around, and the price-performance ratio is very high

Facilities: Very good and convenient, the front desk service is very good and the environment is very elegant.

I am a regular customer who has been staying here for half a year since October last year. The front desk staff knows about it. Once I didn't book online (Ctrip), and the short-haired female front desk staff said that the price was 280 yuan for a refined king-size bed room and that she would upgrade it to a light luxury king-size bed room for free and asked me to pay 210 yuan offline (room 8238 is so small that there is no clothes hanging, and you can only hang them in the shower area in the bathroom). At that time, I was very, very tired and slept for a while. When I woke up, I felt that the light luxury room was super small and asked to change rooms. I had to pay an additional 30 cleaning fee. 😡😡😡 (Then I checked the price online and found that the exquisite king-size room was only 189 yuan. I suspected that I was not upgraded and was given a small room. They also said that it was upgraded) 2024.03.05 2024.3.7 We booked at 4 o'clock on the same day and came at 6 o'clock. Our exquisite king-size room was 210 yuan (there were two very small rooms for me to see, but I definitely disagreed). She repeatedly gave me those two small rooms. There were so many light luxury rooms, but she only gave me those two rooms repeatedly. Obviously, no one stayed in the other rooms, and they were dark rooms. I am a platinum member of Ctrip. She said: The rooms were reserved in advance by others (there were obviously many empty rooms). She must insist that I pay 30 yuan to upgrade (meaning that I have to pay to upgrade the room type, and I can't upgrade if I don't pay). She deliberately added money when there were obviously many empty rooms. The female receptionist said that others had made reservations. Then I also made reservations. I came first (to check in). Shouldn't I give it to those who came first? We all booked online. I checked the room type with her, and I said, "You know I'm an old customer, why do you always deliberately arrange the smallest room type? In the past, other front desks were very satisfied with the arrangements and upgraded to light luxury rooms or executive king-size rooms. Why did the female front desk not upgrade several times when the room was full or booked in advance? I clearly saw that room 8201 was open and no one was staying, and I had to pay for it? *Then she said: Other hotels will not upgrade, but you have to pay. If you are not satisfied, don't stay here. Then, 😡 I said your service is bad, call your boss... Then she reluctantly gave me the light luxury room 8201 that I had to pay for, for fear that I would make trouble to my boss. I am afraid that I will encounter such a service attitude when I stay in the hotel in the future. *I have been talking to her for half an hour and I am angry and tired.