Batu Layar Hotels with Airport Shuttle

"A beautiful hotel with lovely grounds for an incredibly low price! They immediately upgraded my room and checked me in right away, as I arrived early and my original room wasn't ready. The service and friendliness were incredible. The bed was super comfortable, I just sank into the soft mattress."

"The staff is absolutely lovely. They gave me a room with a sea view, even though I booked a garden view. I was especially pleased with the gym: it's always empty, the equipment is limited, but it has the bare minimum. And Senggigi beach is wow! I regretted wasting my time in Kuta instead of coming here straight away. It was a special pleasure to swim with turtles, whose existence in this place I did not know."

"* If I'd let everything pass smoothly in my review, I wouldn't let this resort pass the 5 stars claim because it's not 5 stars as they claim! The satff are the heroes there. Without them I'll give 1 star review to everything. It really sadness me not to leave 5 stars for this resorts. I have to be honest to all the people who follow my reviews here and other platforms. I visit 30 - 40 different locations around the world annually and review them honestly as a professional reviewer. - The start: We're couple, we arrive 2 hours eatly not to check in but to drop our 2 small bags there and come back later in the day to check in. The lady at the front told us they only have a room with 2 single beds! A very bad start, especially since I booked 1 queen bed for a couple (where'sthe common sense?). The lady later said the room will be available after 3pm (I said, I'm only here to leave my bags for a few hours and check in later). She gave a a room with 1 queen size bed. The room was absolutely atrocious. A big gap in the door, a few geckos left poo on the bed (as seen in the photos) and it's a very old room (level 2, siff stairs, not for anyone with back problem or any type of injuries) and you have to walk literally 7 minutes with rough ground that will break the wheels of your luggage. I went back to the front desk and explained the situation. They gave me another room (Bangalow). - The new room: The room was ok (definitely not 5 stars hotel/resort). The bangalow consists of two rooms adjacent to each other with a door in between can be unlocked from both sides for a family (can be one room and two rooms at the same time). I could here the neighbours conversation clearly including their toilet time! So, no privacy if it's your priority (luckily I had people next door only for one night). The bathroom/shower is outdated and needs renovation. No pressure in the shower and had fast drips instead of stream/spray. The toilet seat was hard stained glue or someone's shoes, and the outdoor shower is even worse with the moss growing on it (as all can be seen in the photos). Gym: No gym, no fitness room or any of that sort. They said they are planning to have one... then how did they get 5 stars ranking since they never had a gym on site? It's a requirement to have a gym to obtain 5 stars hotel ranking. Their 5 stars was received through a local body (we all know how things work here). Their 5 stars isn't your global 5 stars. - Breakfast/Dinner Breakfast is below average as in quality and presentation (not 5 stars). A 3 stars hotel must have 4 continental dishes. This resort/hotel had only 3. This would place it below even 3 stars. However, the staf there are absolutely amazing and super helpful. They are the best you can get anywhere. I pointed a few things to the breakfast manager and she handled everything like a champion. All staff are excellent except the reception (they are good but needs some training). - The hotel/resorts in general: Good, interesting, staff are amazing. I understand it's the first resort in the area, but it's outdated and aged badly. The walk from your room to lobby is 5 -12 minutes walk depending on where you are (I measured everything). The walk from your room to outside it took me 18 minutes (and I'm a fast walker and athlete). I don't mind the walk but try to walk in the rain and heat (it rains every day here). - The view: One of the best views you'll get around sunset. The resort has some breathtaking corners where you'd appreciate nature and culture. That itself deserves my credit. - Would I book here again? It's a tough one. Maybe I'll go eat there especially dinner but I don't think I'll sleep there. During my visit to Lombok so far I've tried 5 different resorts (real 4-5 stars) and for the price I've paid here isn't worth it. I hope this review helped you my fellow traveller, and i wish the hotel/resort get their things better to pay them another visit and give them a better rating."

"The room was comfortable and clean. The staff were very helpful and provided excellent service. The breakfast was delicious, although there were not many options available. Location is a bit far from eatery places.  Recommended"

"A great complex of villas, cleanliness, calmness, the hostess is always in touch. There were a few days, I didn't want to leave. You can walk to beaches, wine shop, restaurants. Taxi is not expensive. Very recommended."

"This hotel is a real gem! I believe it's a local establishment, and everything from the ambiance, size, unique features, cleanliness, and service was top-notch. I especially loved the resort-style vibe – it's truly an 'art' hotel. There are so many artistic installations and paintings throughout the property, all with excellent taste. I stayed in a garden view room this time and particularly enjoyed the semi-open-air shower area. Dinner was absolutely superb at the beachfront restaurant, which offers a different theme each night, creating a wonderful atmosphere. My only complaint would be the breakfast. While there are many options, it's a 'choose one out of ten' system. For many, especially those who prefer a Western breakfast, it's simply not enough food. Even the fruit portion was tiny – 'three types of fruit, 6 small slices in total, very delicate, but not satisfying.' And you only get one glass of juice and one coffee."

"We had an incredible stay; it's clearly the best hotel we've ever been to. The service was perfect, the hotel was very clean, and the food was extremely good. We regret not being able to stay longer. We will be back."

"A comfortable, quiet, and clean place. I'll definitely return with my partner 😊"

"I booked a room for my friend and the receptionist knew me and he complained to my family that I booked a room for myself with people. The privacy of customers is the most important and that is what the hotel should be taken care of, not even telling them there and here. "

"Facilities: The hotel's facilities are absolutely perfect. Our room, about 70 square meters, featured a modern bathroom with distinct wet and dry zones and a well-appointed bathtub. The impressive, super-sized swimming pool was a highlight. We loved feeling the sea breeze, sipping coffee while gazing at the ocean and listening to the waves, and simply unwinding as we watched the sunrise and sunset. Cleanliness: Exceptionally clean and tidy; everything was spotless. Environment: Perfect. Breakfast: The breakfast spread was extensive and delicious, with their aromatic American coffee being particularly noteworthy. Service: Upon arrival with four suitcases, the staff were incredibly helpful, assisting us with all our luggage without expecting a tip. Their service was warm, attentive, and always delivered with genuine, welcoming smiles."