Connie
February 28, 2025
I reckon that service quality is average with Japan standards. Most of staff do not speak English, but there is no issue to communicate with translator. Room amenities are average too, actually much lower than my expectation. I stayed in a good Onsen hotel in Hakone many years ago with my last visit in Japan, food and room are much much better. The skin product in this place I really doubt that it is only Muji stuff. Maybe the price was not that good when I booked in. I have to say it is overpriced for me.Dinner and brekkie are okay, location is fine cuz I drove myself.