Nickelodeon Resorts Riviera Maya

The hotel, the best but to pricy, so gritty expecting 6000 pesos for a less than 50 dollars game. Also not making up to the agreement, between Trip and Nickelodeon together. Last time I use both

Excellent destination and the best price was found on trip.com. My 8 year old son had the time of his life! I highly recommend this resort if you are traveling with kids!

Staff are very helpful, eager to help and was very good with communicating in either French or English, which we find amazing. Room was clean and comfy. Water was clean. The water park was loads of fun.

I liked that there’s different restaurants/ places to choose from between lunch and dinner and the one restaurant for breakfast has a huge variety. What I didn’t like was that “All inclusive “ was not really all inclusive, I don’t like hidden fees charged at the very end when you are doing the check out about to leave the hotel. I was charged an Environmental Fee before leaving the hotel. Also the video advertisement on their social media page never mentions that there’s additional cost for the breakfast that includes the greet and meet with the characters. So I wouldn’t call it ALL inclusive

My daughter had an accident at the park’s pool. Staff more interested in us signing a liability waiver than helping her. Transportation to the airport which was included was extremely inconvenient and they offered no alternatives. We had to pay for an uber. The sargazo made it impossible to dive in the ocean and smelled terrible.

The only thing I don’t like it was the sales manager on the timeshare. His name is Yvonne. He was being aggressive when I told him no.