Joia Paraíso by Iberostar
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1 room, 2 adults, 0 children
All properties in Solidaridad
Joia Paraíso by Iberostar
No. 8 of Premium Hotels in Quintana Roo
Avenida del Sol 309, Playa Paraiso, 77710 Riviera, Solidaridad, Quintana Roo, 77710, Mexico
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Highlights
Great views
Ideal location
Lots to do
Free parkingAmenities
Restaurant
Golf course
Indoor swimming pool
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.
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9.2/10
Cleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 100 reviews
Surroundings
Airport: Cancun International Airport
(37.5 km)
Landmarks: Fit&Fun grand paraiso
(190m)
Landmarks: Black cat's place
(260m)
Landmarks: Star Camp
(520m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
16
Romantic Villa, Private Pool (Butler Service)
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Suite (Pool Walkout)
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
10
Suite, Oceanfront (Butler Suite, Beach Access)
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Suite-Upper Floor
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
13
Suite With Pool View
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
15
Suite, Oceanfront (Corner, Butler Suite)
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Panoramic Suite, Oceanfront (Butler Suite)
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Suite, Oceanfront (Butler Suite)
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Suite
2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Private toilet
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
100 reviews
- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Solidaridad
Review summary
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Entertainment: Guests appreciated the hotel's entertainment offerings, mentioning specific team members like Mariana and Alma for their fun and engaging activities.
Michael
August 30, 2025
JOIA Paraiso is the nicest resort we've been to. Staff was amazing. A friendly "good morning" with a smile from everyone. Facility was impressive to say the least. Entertainment crew were great and had a lot of fun playing volleyball and other games. Food was very good, would have loved to try more dishes. We have nothing bad to say. Resort is a short drive to Excaret.
Hollie
August 27, 2025
Our first time at a resort and it did not disappoint. Beautiful place, room was very nice, clean, and enjoyed the jetted tub. Staff was friendly and gave great service. Food was amazing including buffet! Only complaint was the beach, full of seaweed, not clear, water was very rough and got stung by the thimble jellyfish. Recommend staying in the pools which are super nice!
Senaca
August 26, 2025
This resort was outstanding in every way. From check in to check out the staff we attentive, professional, and so nice. The food was excellent, with the best buffet I've ever had. Everything was clean and easy to get to. The spa was my favorite. I felt so relaxed. I also really enjoyed all the entertainment, the singers, musicians, and the nightly evening shows. 10 out of 10 would come back again.
Samantha
August 24, 2025
This stay was to celebrate our 21 year anniversary. This was our first big trip out of the State/ International and it was the best experience. I am not sure how next years vacation will live up to this trip.
It was the best relaxing but exciting fullfilling times we have ever had.
The service was incredible they made you feel like you were the president or someone very important from the bellmen to the cafe shop everywhere you felt wanted to be there and everyone had such good attitudes.
We loved it can't wait to go back.
Kimberly
August 20, 2025
I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!!
Amy Christine
August 18, 2025
Absolutely a beautiful property! The staff was amazing! Gabrielle and Fatima always had smiles on their face and we’re there to help us with anything we needed! The food was excellent. We never had a long way to sit. Especially loved embers steakhouse. The buffet was by far the best buffet we have ever been to. I had great selections of food some days we ate there for all three meals. They had really fun activities set up. Fernanda was especially our favorite. She was so upbeat and positive and always got everyone involved in the activities. We had such a great time with a wonderful day. We would definitely come back.
Anthony S
August 17, 2025
Food selection was fine. Some selections could have been warmer especially breakfast. Lunch and dinner at the buffet was good. Not fond of Mexican restaurant. Italian and Japanese were good. The thing that stands out the most about this property was the outstanding service. Everyone was genuinely happy to assist you and make your stay pleasant. It was rare to pass by any staff member who didn’t smile and say hello and that included landscaping and maintenance staff. Wildlife at the site was also entertaining.
Sharione
August 9, 2025
The corner Butler Ocean suite was one of the best views I’ve ever had in Mexico. This is an amazingly beautiful property. They have a lot of beautiful spots to take photos. I had my wedding ceremony here. I would not suggest having a two person wedding at this resort, but I think it would be amazing for large wedding parties where you can get help from family and friends with getting ready for your wedding, and taking good photos. Our best photos were selfies on my iPhone. The photographer didn’t follow directions for the main photos that I paid extra for. The minister was phenomenal. He gave a beautiful service. We got married in the garden area inside the lobby. It is such a beautiful area for a wedding.
Services & Amenities
Most popular business facilities
Restaurant
Golf course
Off-site
Indoor swimming pool
Outdoor swimming pool
Diving
Sauna
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Nightclub
Tennis court
Billiards room
Table tennis room
Conference room
Multi-function room
Business center
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Car rentals
Business services
Conference room
Business center
Wedding service
Multi-function room
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Luggage storage
Currency exchange
Languages spoken
English
French
Spanish
German
Food & drink
Snack bar
Convenience store/kiosk
Bar
Room service
Public areas
Shopping mall
Water purifier
Elevator
No smoking in public areas
Garden
ATM
Health & wellness
Billiards room
Table tennis room
Tennis court
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Turkish bath (Hammam)
Kayaking
Parasailing
Spa
Additional charge
Diving
Sailing
Yoga session
Activities
Eco tours
Off-site
Nightclub
Public beach
Beach umbrellas
Cleaning services
Ironing service
Laundry service (on-site)
Accessibility
Stair-free main entrance
Safety & security
First aid room
First aid kit
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children are not permitted to stay at this property
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 307
Phone:+52-9848772800
With a stay at JOIA Paraíso by Iberostar - Adults Only - All Inclusive in Playa del Carmen, you'll be 2.1 mi (3.4 km) from Playa Paraiso Golf Course and 4.2 mi (6.8 km) from Maroma Beach. This all-inclusive resort is 11 mi (17.7 km) from Ojo de Agua Beach and 12.1 mi (19.5 km) from Punta Esmeralda Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Venecia, one of the resort's 20 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 37835 square feet (3515.00 square meters) of space consisting of a conference center and 4 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Joia Paraíso by Iberostar?
Check-in time at Joia Paraíso by Iberostar starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Joia Paraíso by Iberostar?
Does Joia Paraíso by Iberostar have a pool?
Yes, Joia Paraíso by Iberostar has a swimming pool for guests.Does Joia Paraíso by Iberostar have a pool?
Are pets allowed at Joia Paraíso by Iberostar?
No, pets are not allowed at Joia Paraíso by Iberostar.Are pets allowed at Joia Paraíso by Iberostar?
How much does it cost to stay at Joia Paraíso by Iberostar?
Room prices at Joia Paraíso by Iberostar vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Joia Paraíso by Iberostar?
How to get to Joia Paraíso by Iberostar from the nearest airport?
The nearest airport is Cancun International Airport, located about 31 mins from hotel by car (37.5 km) away.How to get to Joia Paraíso by Iberostar from the nearest airport?
What’s the cancellation policy at Joia Paraíso by Iberostar?
The cancellation policy at Joia Paraíso by Iberostar depends on your room type and booking terms.What’s the cancellation policy at Joia Paraíso by Iberostar?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 37.55KM |
| Hotel Star Rating | 5 |