From the magnificent gardens to the bespoke Zen Spa, beauty and romance lie ahead at every inch of this adults-only paradise. Set beside the crystal-clear Caribbean Sea on a sprawling sugar-white sand beach, Hyatt Zilara Riviera Maya welcomes guests to live in the moment in a breathtaking oceanfront retreat, elevated by Hyatt’s renowned all-inclusive luxury. From stunning seascapes to modern amenities and showstopping cuisine, guests will be taken aback by each inclusion they encounter.Show More
We Price Match
Amenities
Spa
ParkingFree
Tennis court
Restaurant
Wi-Fi in public areasFree
Gym
Taxi booking service
Bar
All Amenities
Property Description
From the magnificent gardens to the bespoke Zen Spa, beauty and romance lie ahead at every inch of this adults-only paradise. Set beside the crystal-clear Caribbean Sea on a sprawling sugar-white sand beach, Hyatt Zilara Riviera Maya welcomes guests to live in the moment in a breathtaking oceanfront retreat, elevated by Hyatt’s renowned all-inclusive luxury. From stunning seascapes to modern amenities and showstopping cuisine, guests will be taken aback by each inclusion they encounter.
Show More
4.3/5
Very Good
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 102 Reviews
Surroundings
Airport: Cancún International Airport
(47.1 km)
Landmarks: GBRC Playa Del Carmin
(270m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Ocean Front Junior Suite Swim Up King
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
8
One-Bedroom Master Suite
1 King bed
Free Wi-Fi
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket or quilt
Closed captioning for TV
Room Details
Check Availability
5
King Room with Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5
Oceanfront King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
3
RESORT VIEW JUNIOR SUITE SWIM UP KING
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
7
Tropical View Double
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
5
Oceanfront King Room With Private Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
6
King Room With Terrace And Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
1
Ocean Front Double Room
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
6
OCEAN VIEW KING
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
8
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
6
Room With Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
4
Tropical View Swim Out King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
10
OCEAN FRONT ONE BEDROOM MASTER SUITE
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.3/5
Very Good
102 reviews
Verified Reviews
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
Average for similar properties in Solidaridad
Most Mentioned
AI Summary
The property impresses with impeccable cleanliness, spacious well-maintained rooms, and friendly staff providing exceptional service. Guests enjoy a refreshing pool with a swim-up bar.
Meni Farjon
January 16, 2024
Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.
Yijiaochuaifeimogu
April 3, 2024
Not bad, the sea view room is very cost-effective. The price of other room types can be stayed in a better all-inclusive hotel. Cabana charges and coconut charges. Nothing fun. The advantage is that it is close to the sea and close to X Park.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Spa
Additional charge
Parking
Free
Tennis court
Restaurant
Wi-Fi in public areas
Free
Gym
Taxi booking service
Bar
Tour and ticket booking service
Table tennis room
Billiards room
Massage room
Multi-function room
Luggage storage
Free
Outdoor swimming pool
Karaoke
Cafe
Currency exchange
24-hour front desk
Spa
Restaurant
Gym
Bar
Billiards room
Outdoor swimming pool
Cafe
Restaurant
Capri Grill
Style: A la carte
Cuisine: Italian
Open for: Dinner
Dining options: Property guests only
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Taxi booking service
Business Services
Wedding service
Multi-function room
Front Desk Services
Wake-up call
Tour and ticket booking service
Concierge service
Express check-in and check-out
Luggage storage
Free
Currency exchange
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Room service
Snack bar
Lobby bar
Convenience store/kiosk
Bar
Cafe
Public Areas
No smoking in public areas
Gift shop
ATM
Garden
Smoking area
Elevator
Water purifier
Health & Wellness
Spa
Additional charge
Yoga session
Tennis court
Gym
Table tennis room
Billiards room
Massage room
Hair and beauty salon
Activities
Public beach
Karaoke
Cleaning Services
Dry cleaning
Additional charge
Clothes dryer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Accessibility
Wheelchairs available
Pool ramp available
Accessible rooms available
Safety & Security
First aid room
Intruder alarm
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2022
Number of Rooms: 297
From the magnificent gardens to the bespoke Zen Spa, beauty and romance lie ahead at every inch of this adults-only paradise. Set beside the crystal-clear Caribbean Sea on a sprawling sugar-white sand beach, Hyatt Zilara Riviera Maya welcomes guests to live in the moment in a breathtaking oceanfront retreat, elevated by Hyatt’s renowned all-inclusive luxury. From stunning seascapes to modern amenities and showstopping cuisine, guests will be taken aback by each inclusion they encounter.
Frequently Asked Questions
What are the check-in and check-out times at Hyatt Zilara Riviera Maya?
The check-in time at Hyatt Zilara Riviera Maya is 15:00 and the check-out time is 12:00.
Does Hyatt Zilara Riviera Maya have a swimming pool?
Yes, Hyatt Zilara Riviera Maya has a pool.
Are pets allowed at Hyatt Zilara Riviera Maya?
No, pets are not allowed at Hyatt Zilara Riviera Maya.
How much does it cost to stay at Hyatt Zilara Riviera Maya?
Prices at Hyatt Zilara Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Hyatt Zilara Riviera Maya?
The closest airport is Cancún International Airport, and it is about 37 mins from hotel by car (47.1 km).
What is the cancellation policy for Hyatt Zilara Riviera Maya?
The cancellation policy for Hyatt Zilara Riviera Maya varies depending on the type of room and booking conditions.
Does Hyatt Zilara Riviera Maya offer airport transfer services?
No, the Hyatt Zilara Riviera Maya doesn't offer airport transfer services.