Carretera Federal 387 KM. 299, Solidaridad, Quintana Roo, 77710, Mexico
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When staying at Hyatt Zilara Riviera Maya, you'll be perfectly positioned to explore all that Solidaridad has to offer.Show More
We Price Match
Amenities
Outdoor swimming pool
Spa
Massage room
Gym
ParkingFree
Bar
Tennis court
Billiards room
All Amenities
Property Description
When staying at Hyatt Zilara Riviera Maya, you'll be perfectly positioned to explore all that Solidaridad has to offer.
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4.3/5
Very Good
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
All 102 Reviews
Surroundings
Airport: Cancún International Airport
(47.1 km)
Landmarks: GBRC Playa Del Carmin
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Ocean Front Junior Suite Swim Up King
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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8
One-Bedroom Master Suite
1 King bed
Free Wi-Fi
Non-smoking
Minibar
Bedding: Duvet
Bedding: Blanket or quilt
Closed captioning for TV
Room Details
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5
King Room with Tropical View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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5
King Room
1 King bed
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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5
Oceanfront King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6
Run Of House
2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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3
RESORT VIEW JUNIOR SUITE SWIM UP KING
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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7
Tropical View Double
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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5
Oceanfront King Room With Private Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6
King Room With Terrace And Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Ocean view
Wi-Fi in room
Room Details
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1
Ocean Front Double Room
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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4
OCEAN VIEW KING
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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8
Presidential King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6
Room With Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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4
Tropical View Swim Out King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
9
OCEAN FRONT ONE BEDROOM MASTER SUITE
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews
4.3/5
Very Good
102 reviews
Verified Reviews
Cleanliness4.3
Amenities4.3
Location4.3
Service4.3
Average for similar properties in Solidaridad
Most Mentioned
AI Summary
The property impresses with impeccable cleanliness, spacious well-maintained rooms, and friendly staff providing exceptional service. Guests enjoy a refreshing pool with a swim-up bar.
Meni Farjon
January 16, 2024
Booked an ocean-view king room for a higher price. Got a rather humiliating view of some fenced balcony that doesn’t even belong to the room with what appears to be an empty roof. Could barely see any piece of ocean. I have repeatedly asked if this was indeed an ocean view room and was told that it is indeed. Very disappointing to pay extra for that. I would have preferred any other view but this really. The food and service is excellent and the property is well maintained, but overall the room view made us feel tricked and ruined the experience.
Yijiaochuaifeimogu
April 3, 2024
Not bad, the sea view room is very cost-effective. The price of other room types can be stayed in a better all-inclusive hotel. Cabana charges and coconut charges. Nothing fun. The advantage is that it is close to the sea and close to X Park.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Parking
Free
Bar
Tennis court
Billiards room
Table tennis room
Restaurant
Cafe
Taxi booking service
Multi-function room
Karaoke
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Cafe
Restaurant
Capri Grill
Style: A la carte
Cuisine: Italian
Open for: Dinner
Dining options: Property guests only
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Transportation
Taxi booking service
Front Desk Services
Currency exchange
Tour and ticket booking service
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Spanish
Food & Drink
Cafe
Bar
Room service
Lobby bar
Snack bar
Convenience store/kiosk
Health & Wellness
Billiards room
Table tennis room
Tennis court
Hair and beauty salon
Gym
Massage room
Spa
Additional charge
Yoga session
Activities
Karaoke
Public beach
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Gift shop
Non-smoking floor
Water purifier
Garden
Outdoor furniture
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Business Services
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Pool ramp available
Wheelchairs available
Safety & Security
First aid room
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age
Fee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2022
Number of Rooms: 297
When staying at Hyatt Zilara Riviera Maya, you'll be perfectly positioned to explore all that Solidaridad has to offer.
All rooms are non-smoking.
Head to the outdoor pool to get some exercise or simply relax. To recharge your batteries or simply relax, visit the property's spa or massage room. Keep up your fitness regimen with a visit to the fitness room.
Experience the flavors of Italian cuisine at the on-site restaurant. Enjoy a meal right from the comfort of your room with room service from the on-site restaurant. During your down time, sip on a drink at the bar or perk up your senses with a coffee at the café.
At this resort, you'll have access to a garden. The property is home to a 24-hour front desk and offers service in 2 languages, including English. For extra convenience, currency exchange, free luggage storage, dry cleaning and laundry service (on-site) are available at the property as well.
Guests arriving by car can use the property's parking lot.
Frequently Asked Questions
What are the check-in and check-out times at Hyatt Zilara Riviera Maya?
The check-in time at Hyatt Zilara Riviera Maya is 15:00 and the check-out time is 12:00.
Does Hyatt Zilara Riviera Maya have a swimming pool?
Yes, Hyatt Zilara Riviera Maya has a pool.
Are pets allowed at Hyatt Zilara Riviera Maya?
No, pets are not allowed at Hyatt Zilara Riviera Maya.
How much does it cost to stay at Hyatt Zilara Riviera Maya?
Prices at Hyatt Zilara Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Hyatt Zilara Riviera Maya?
The closest airport is Cancún International Airport, and it is about 37 mins from hotel by car (47.1 km).
What is the cancellation policy for Hyatt Zilara Riviera Maya?
The cancellation policy for Hyatt Zilara Riviera Maya varies depending on the type of room and booking conditions.
Does Hyatt Zilara Riviera Maya offer airport transfer services?
No, the Hyatt Zilara Riviera Maya doesn't offer airport transfer services.