Top 5-Star Hotels in South Jakarta

Hotel rating is grossly over rated, even though the check-in staff explained it's a local 5 star hotel. Hotel has infrastructure of 5 star hotel but inside is lacking. 3 out of 4 lifts are in operation, the waiting time to take the lift is long. There's no hot water between 12mn to 3am everyday due to upgrading. The auto curtains motor buzz non stop even when you don't use it, it became a noise pollution in the room. Had to call the maintenance team to remove the power supply. No bath mat was provided and the shower water pressure is extremely low. Blown light bulb weren't replaced. Room soundproofing is bad, you can hear corridor & neighbor activities. From price point to value, better to bring your business to international 4 star hotel chain instead.

This hotel does not seem to be a 5-star hotel. Clean and good people. However, Limited amenities available in the room, not even a spoon, just 1 stirrer. Limited gym facilities and looked used. No toilet surrounding swimming pool, need to go to wellness centre with a very cold room and caused wet floor. Should user pee in the pool? No information about room service, need to install an app, which was only used once. It seemed to be overpricey.

The day here was outstanding. Super fast check-in thanks to Alung, who was very kind and helpful with recommendations. The staff were all very friendly and quick to help out, especially the cleaning services. The bathtub was a bit narrow in width but shower pressure was great and the bed was amazingly comfy. Would happily stay here again when visiting Jakarta!

The rooms where I stayed were not in the best condition - it’s dusty, very outdated furniture and overall it doesn’t give the same impression of the photos they put on their website. After I complained the hotel directly took action to transfer me to another room. However the room was not in the best condition either. I appreciated their efforts and the way they try to facilitate things. Unfortunately, I had to go to another hotel. Also the decision of me checking out earlier than expected was handled in a very professional matter! Compliments for their service but unfortunately the hotel isn’t worth my money.

Love the 2 bedroom suite big and spacious. Kids loved it. Pool was just a small stretch of lap pool and one corner kids pool. Had the pool to ourselves as there we very little guests around. Kids room were only meant for toddlers. In all, only good for families with little children. Not much entertainment around the area for bigger kids. Breakfast spread was disappointing, not as great as commonly in 5star hotels. Can be better. Nearby malls like Kuningan and Lotte is only 10mins away.. However the drive there with many u-turns and traffic would take u 20-30mins to reach.

I had a truly perfect stay at this hotel! Everything exceeded my expectations. The rooms were spotless, and the attention to cleanliness was remarkable. The breakfasts were absolutely delicious, with a great variety of fresh options to choose from each morning. The staff was incredibly friendly and attentive, always going out of their way to ensure we felt welcome and comfortable. A special mention goes to the concierge team, who were incredibly helpful and knowledgeable, offering excellent recommendations and assistance throughout our stay. I would highly recommend this hotel to anyone looking for a flawless experience. I can’t wait to return!

When im check in the room is clean however i found House lizard dead in the room, tha hot water in the bathtub is not working also but the staff was quick for taking action. The room is quite noisy since the room is facing to front side.

The hotel staff are friendly and the hotel room size is big , clean and comfortable. we really happy to stay in this hotel.

It was a pleasant surprise to find that this is a service apartment hotel. The location is very central and much better value than the KW Marriott and Ritz Carlton nearby. My unit had an all in one washer (worked just fine) and they provided laundry detergent as a standard amenity. The fitness center is small but good and the outdoor pool is 25-30 meters. My only disappointment was that the towels by the pool were always gone when I arrived, but I just brought one from my room. Breakfast is small but has a nice selection of everything. The property has a small shopping platform with a small supermarket, Starbucks, a bakery, a SEA restaurant and a nice western restaurant with good wine.

Excellent stay with fabulous breakfast and super cool reception staff. The lady was super courteous and a real professional in hotel industry. Would recommend highly for this hotel. Close to everything.