Guest User
September 20, 2023
WARNING!!!!! This was the biggest disappointment of our holiday. Please don't go here. False advertising and human feces!!! Below is a list of why you should NOT book here: THE APARTMENT AKA ROOM: !!Upon arrival at our 'apartment' we discovered that this was a room. Without kitchen, without balcony/outdoor area!! -The photos from *********** do NOT match the photos of the room. -The room was missing 1 curtain. This caused us to wake up at 8am every day. -There was an open socket where the electrical wires were hanging out. -The room was not soundproofed as indicated. -There were no toiletries. (An empty shampoo bottle). -There was incomplete cutlery available. -There was no fire alarm -No room service -We had asked 1 week in advance if we could have a bottle of drink ready. This did not happen and was charged. SERVICE FROM LAURA: !!! Laura took money from our credit card without permission before we arrived. We have also warned ***********. !!! -When we asked if we could please upgrade our room in connection with the above points, this was absolutely not possible for free, but it could be done for a lot of money. -We only received 1 towel per person. -When contacting Laura, she felt very attacked and started raising her voice. She was very irritated and felt that it was not her fault. (Also not the curtain, the open electricity and the absence of toiletries and towels) -After 7 days of nagging, we received a free clock and an extra pair of towels as a 'compensation' and 'bribery'. (This was our last day) THE BUILDING ITSELF: !! there was human feces in the hallway every day. When we told Laura this, she didn't think it was her responsibility!! Sometimes it was there for days. -There is a lot of moisture damage -There are many waste bags from the neighbors in the hallways. -There is no 'view' as we were promised on ***********