Find 5-Star Hotels in Taipei

We have been staying here before the pandemic, and even after the re-opening of borders, we came to Taiwan almost yearly and stayed here. Cleanliness is tip top and service good. Location is preferred if you are travelling to other counties using the train. It is also near the MRT Bannan line. However, since late 2024, no more toiletries amenities been provided, not even mineral water. Although there are water collection points, the management should at least look into providing a jug or something for users to collect the water with. Not every foreign country has the same practice of carrying their own tumbler wherever they go.

The Grand Hotel is one of the most famous hotels in Taiwan. It has a lengthy history as the first five-star hotel in the island. After living in Taiwan for a few years I decided to stay in the hotel to see what it was like. My impression is that the hotel is kind of old and is showing its age, but on the outside it still looks very distinctive. Good for taking photos. There is also the very large outdoor swimming pool and tennis courts that you can use for free, though the tennis courts seem to be fully booked at all times. I booked a room without a window to save money. The room itself is fine and I have no complaints about it, though for the price you can definitely get a bigger room elsewhere in Asia for sure. But I am already familiar with Taipei hotel prices, especially on weekends, so it is what it is. What was actually underrated about this hotel is that you can do a short hike behind the hotel and see great views of Taipei including the Taipei 101. Best to go visit on a nice day so you can get a clear view of the skyline.

Purposely choose to stay with M.O. check-in process was smooth with special house tea and cold towels. The room was big and elegant setting. Toiletries were sufficient, however, with a strong sustainable mission. This MO still uses toothpaste instead of other MO toothpaste paper. I found their bath towels were rather old, which I don't expect from this level of Hotel. Most of the hotels have water kettle but not here. They offered a Japanese hot water machine which made me think of 30 years ago. Breakfast was great with a lot of varieties. I have the same similar level of hotel , they have a person to guide you to your room but not here.

The eslite group never disappoints. Quiet coffee, working plus reading area is just inside the entrance. The reception staff are friendly and professionally trained. The room is clean, nicely decorated and all sockets are conveninetly designed- unlike the highly rated Alisahn hotel that we just stayed, but decided to leave earlier due to the unpleasant experience. Since it is the Chinese New Year period, the entrance and lobby were decorated with red flowers, full of festive spirits. Will be back again

Returned traveller! The hotel location is great with exit 2 just across the road and exit 1 behind the hotel. The service of the staff is also great! A quieter side of taipei but yet with quite a few food options around too! Only thing to note is that taiwan doesnt provide any toothbrush shaver etc (based on the law) so do remember to bring your own!

During my recent stay at the Sheraton Grand Taipei Hotel in an executive suite, I experienced unparalleled luxury and comfort that transformed my visit into an enchanting retreat. From the moment I arrived, the warm and welcoming staff set the tone for an exceptional experience. The executive suite was spacious and elegantly appointed, boasting stunning views of the bustling city skyline. The modern decor combined with thoughtful amenities made the space feel like a home away from home. Comfortable furnishings, including a plush king-sized bed, provided a perfect place to unwind after a busy day of exploring Taipei. One of the highlights of the suite was the access to the Executive Lounge. The atmosphere was both sophisticated and relaxed, offering complimentary breakfast and evening cocktails with a selection of delicious hors d'oeuvres. It was a lovely way to mingle with fellow guests while enjoying breathtaking sunset views! The attentive lounge staff went above and beyond, ensuring that every detail was taken care of. In addition to the suite’s luxurious accommodations and the Executive Lounge, the hotel’s facilities were top-notch. I enjoyed a refreshing dip in the pool and a revitalizing workout at the fitness center. The variety of dining options available on-site, including an exquisite Chinese restaurant, allowed me to indulge in both local flavors and international cuisine. The Sheraton Grand Taipei Hotel is perfectly located, making it easy to explore the vibrant city. Whether you’re in town for business or leisure, this hotel offers a unique blend of comfort, elegance, and exceptional service. I left feeling rejuvenated and eager to return, having experienced a perfect blend of relaxation and exploration. I wholeheartedly recommend staying in the executive suite for an unforgettable Taipei experience!

I went to Taiwan on May Day and stayed in the newly opened Capella Hotel in Taipei for two nights. I would like to share my experience with you. The hardware environment of the hotel is first-class. From the moment I stepped into the hotel, I could feel Capella's consistent high-end aesthetics and quality standards. The reception hall on the 14th floor is grand and stylish. The living room has both check-in and lounge functions. Whether it is checking in, meeting guests or resting, it is very decent. The atmosphere is full and the details are luxurious. The breakfast is great, worthy of the standard of a luxury hotel. Finally, after Tokyo Park Hyatt, I saw a hotel breakfast with blueberry and strawberry, which directly added points. Capella breakfast includes champagne. It was champagne oysters early in the morning. I felt a little dizzy~ Taiwan's local specialty breakfast includes egg pancakes, beef noodles and porridge. The iced latte is unexpectedly delicious. Taiwan's beverages are really amazing! However, this stay experience was not satisfactory in terms of software services. It may be because it was newly opened. The room service response speed was extremely slow. When you need something urgently, you often have to wait for a long time, which affects your mood. Because of government regulations, the room is not equipped with any disposable toiletries. Although it is understandable, it always feels like the policy is used to prevaricate the service. When you actually check in, you need a shower cap and toothpaste, and you have to call again and again... The service response is slow, which is somewhat inconsistent with Capella's high-end positioning. What makes me most dissatisfied and worried is the problem of the swimming pool. The hotel has only one outdoor swimming pool on the 14th floor. My husband went to swim at 8:30 in the morning and returned to the room with severe discomfort. His heart rate soared to 160 and he didn't recover all day. The reason is that the water temperature of the swimming pool is too high, which has exceeded the normal body temperature of 37 degrees. This is not swimming but soaking in a hot spring, but there is no lifeguard in the swimming pool, which poses a great safety hazard. The communication with the foreign manager was fruitless, and he only kept saying: ”Thank you for your advice and provide us with valuable advice~ Our lifeguard only starts work at 8:30.” Shouldn't there be lifeguards when the swimming pool is open? There is no display of key information such as water temperature, water acidity and alkalinity, and water monitoring report of the day next to the swimming pool. Guests cannot understand the water quality and water temperature of the swimming pool and it is difficult to use it with peace of mind. In general, the hardware environment of Capella Taipei is indeed excellent, but many problems with software services affect the overall stay experience.

The staffs were very accommodating. Food is good. Convenient location for food,stores and near the train station. The inhouse restaurant offers good beer.

Worst 5 stars hotel i have stayed. You may observe similar feedbacks if you look at the reviews. Weird toilet design. The bathtub is just beside the main door. When opened, you can literally see the bathtub and toilet bowl. There is also no overflow drainage hole on the bathtub. The water could overflow and wet the toilet floor entirely. And the irony is that they put up a sign to encourage water saving but provide a poorly designed bathtub. The curtain is thin and sunlight shines right through at about 6+AM. The blackout curtain is a vertical blind and it is very heavy to pull up and down to block out the sunlight. They do not care anyway because when told of my bad experiences, the manager just smile that feel like saying ”hey, this is what it is”. Definitely will not stay in this hotel again.

Had a fantastic stay at Regent Taipei! The staff were outstanding throughout the hotel — always friendly, professional, and attentive. The breakfast experience was excellent, with a great variety and incredibly attentive service that made mornings a real pleasure. The pool area was also a highlight — clean, relaxing, and staffed by people who clearly care about guest comfort. Overall, a wonderful experience thanks to the warm attitude and excellent service across every part of the hotel. Highly recommended!