Surat Thani Bo Put Hotels

Excellent! Excellent! Excellent! The customer service is the best that I’ve ever experienced with an American company. The villa was a dream! The most beautiful view that I’ve experienced so far. The pools, the Kids Club, the bars, the Happy Hour, the View Restaurant..everything was excellent. It’s a beautiful resort. My only complaint would be the kids meals were low quality which was unexpected for the Ritz. I will definitely visit again!

It's not nice as I expected. Since they are all white deco, it's kinda easy to look dirty and old. The service is good. and can use the app to talk for bulter service. As the breakfast time is always packed at the restaruant, they provide the room service for breakfast for free. Its nice as well

Beautiful classy hotel on one of the nicest beach in Ko Samui. Chaweng Noi beach was clean and quiet . One of the best things about this hotel is the location and the amazing friendly and helpful staff . Any issues were resolved very quickly and with a smile . Buffet breakfast was also very good with many Thai and international options . We also enjoyed yoga on the beach . Some of the hotel amenities like the towels and beach cushions were a bit worn and could do with renewing according to 5* standards, but in general it was really good value for money and the staff made it memorable , thank you .

From the minute we arrived to when we left, the service and staff were excellent. We have to give a huge shout out to Cleo. Her customer service skills are outstanding. She was there when we arrived & provided great info & hospitality, as we were early. She was also there when we left & came to say ‘goodbye’. The room was spacious & had everything we needed, umbrellas and a beach bag! The breakfast had an excellent choice and bar food very good. We thoroughly enjoyed our stay, we would recommend & we will return. Thank you 🙏

This hotel lives up to the standards of a Luxury Hotel. We were very impressed with the staff at the Hotel. There is a Chinese service at the front desk.Miss PeiPei`s service is very good.She speaks Chinese very well. We would like to return to this hotel if we have hte chance to experience a wonderful holiday.

Location is ok, around 17 mins walk to central samui.  Breakfast is good, many choices Swimming pool is gigantic The beach is just footstep  away however the sea current was strong, it’s a bit hard to swim The pool access room is good,  Hotel staffs were all very nice  Dinner at the restaurant for Xmas, it’s 5,000 bahts for 2 adults and 1 little kid. It’s quite pricy given the bad food quality. Really not up to standard but 4 stars, can’t expect too high tho.

Very good hotel, I recommend it to everyone, very good view and location of the hotel, there is a good air conditioner, and a beautiful view from the window, the staff is very nice, smiling people who will always help you find what you are looking for

Surprisingly great! Room is indeed big with lots of surfaces to put all my things. Love the industrial decor, bed was big and comfortable. Hangers and rack works great, enjoyed the bath tub too with power water pressure there ever was. Aircon was cold as well that’s very appreciated for 40degrees + heatwave. One thing is I’m not sure if there was housekeeping as the other reviews said the floor is abit greasy and I used tissue to wipe it turned out black. They also didn’t come to empty my bins and I asked on the 3rd day nor top up toilet paper so I ended up using my own. That’s strange and I didn’t see any housekeeping cards to hang as well but everything else was so pleasant I didn’t push to ask. Staff were very lovely and super helpful also. No elevators from ground level though so having luggage and injured back not good but i got help from staff. Finally could do my laundry so happy, they send it off site. Location is prime, 24h mcd just next door if you were hungry at night and 7-11 is not available nearby but there’s a mini mart (if you wanted nice water and drinks like me that’s abit troublesome). Central festival mall is near so the supermarket works closes 11pm

Start with the bad stuff: we booked a more expensive beach house because we thought it would be slightly more luxurious but when we got there everything about the room was old and really dirty. We had dirty sheets on the bad, the couch had weird stains in it, the chairs in front of the house had super dirty cushions, somehow there were even weird white stains in the curtains. Floor was sticky. So all in all it wasn't a very nice environment to stay in. The hotel has a private beach which is okish, but poor in comparison to all the other places located at the same beach. Just plastic furniture with uncomfortable cushions but its lacking any kind of fun atmosphere or character. . The good stuff was that the kitchen is very good. The food they make in the restaurant is great. Except for the egg lady at breakfast, it's her only job to make eggs and still she manages to mess it up. The pool is also nice and seems well maintained but then the showers again are not maintained at all and hardly working.

From the moment we arrived we felt special. They have a pool area for the kids and another for the adults. Very romantic place. They do everything they can to make you feel welcome. The accommodations were very clean and comfortable. The staff made us feel like family. They remembered our coffee orders even! The privacy there was incredible. The food is delicious. We will definitely be returning.