Holiday Inn Express Suzhou East Taihu

The hotel has a beautiful appearance and a superior location with convenient transportation. There are Mixc Wuyue Plaza, Sino-Ocean Future City, Outlets, etc. The customer service Nana is considerate, thoughtful, warm and polite. The breakfast is very good, clean, hygienic and nutritionally balanced.

I went to Suzhou for a self-driving tour with my friends. Wujiang City, Suzhou is my first choice when I go to Suzhou. It has convenient transportation and is not subject to vehicle restrictions from other provinces and cities. Wujiang is Suzhou's newly developed East Taihu Lake Tourism Resort, with wide roads, pleasant scenery and beautiful environment. In the past, I went to Wujiang mainly to Dong Hengsheng International Hotel, but the hotel was relatively old. This time I checked on Ctrip and found that there are many hotels near East Taihu Lake, but I finally chose Holiday Inn Express East Taihu Lake because the hotel is a brand of InterContinental Group. Both the location of the hotel and the facilities of the hotel are trustworthy. The following is a little bit of my experience staying in the hotel this time. (The hotel is located) on Kaiping Road, next to Wuyue Plaza and Mixc Mall, so it is very convenient for eating and shopping. The hotel has ground and underground garages with sufficient parking spaces. When we checked in, the front desk receptionist [Xiao Xu] was even more smiling and enthusiastic. When we arrived at the hotel, the room had not been cleaned yet and we needed to wait. [Xiao Xu] let us drink tea in the lobby and take a short rest. Then he suggested that we go to eat first, and introduced the places to eat nearby. Waiting for the room to be cleaned and notify us, we deeply felt the warm and spring-like service attitude of the hotel. It is really the business philosophy and management model of the brand hotel that can cultivate waiters like [Xiao Xu]. The hotel facilities are relatively new, the rooms are large and well-lit, clean and hygienic, the bathroom is separated into dry and wet areas, the smart toilet, the large-screen TV can also be wirelessly synchronized with the mobile phone, and it is great that I can watch short dramas on my mobile phone. The breakfast time is long and the dishes are rich. There are also robot food delivery services in the gym and laundry room. In short, this stay experience left a very good impression on me. I will continue to stay in the future.

Room: clean and tidy, large space, complete facilities Service: The service is attentive and thoughtful. We called before check-in to ask if there are any requirements for check-in. We arranged a quiet room and added the housekeeper's WeChat. The housekeeper Nana responded very promptly and took the initiative to ask if there was anything she needed. We also upgraded the room type after check-in, which was very nice Breakfast: The variety is quite rich, and the porridge is delicious. Surroundings: It is about a 10-minute walk from the subway station and a 10-minute taxi ride to Suzhou Bay. There are several shopping malls nearby, and the food is quite rich

The room facilities are all new, and the smart toilet is good. The children love the hotel's buffet dinner and said they would come to eat next time. The housekeeper Xiao Luo was very careful and patient. He arranged everything according to our requirements before we checked in. The service was great. There are many shopping districts around, and it is only a few steps away. It is very convenient. I will probably choose this place next time.

There is a big shopping mall opposite the hotel, with everything from dining to shopping and entertainment. There is a KTV on the sixth floor of the hotel, which is very convenient for singing songs and returning to the room at night. The hotel has just opened, and the room facilities are very new. The towels and bedding are very comfortable. The two pillows are one soft and one hard, and the toilet is smart. The hygiene is also very good. The service attitude of the staff is very good, especially the housekeeper Nana, who has contacted in advance before checking in to understand the check-in needs and arranged a suitable room in advance. After checking in, she often asked if there were any problems, which was really considerate.

East Taihu Smart Selection is very good. The customer service is very friendly. The butler front desk Xiao Chen is very enthusiastic. He planned the check-in from the day before check-in, learned about the accompanying personnel, and arranged children's supplies in advance.