Tianyu Garden Hotel

The hotel room is clean and comfortable. The front desk service is very good. The surrounding night view is very good at night. It is a ten-minute walk from the Jinji Lake Musical Fountain. I had dinner in the hotel with my friends. It tasted nice and recommended.

Satisfactory hotel stay experience The experience of staying in the hotel this time was quite good! I was very impressed with the hotel's environment and cleanliness. Spacious and bright hall, clean floor, warm and comfortable interior. When checking in, the staff were warm and friendly, and the procedure was simple and fast. The cleanliness of the rooms is good. The sheets and quilts are clean, the room facilities are complete, and daily necessities are neatly placed. The hotel offers two breakfast options, which taste good. The dinner dishes are delicious, the restaurant environment is comfortable, and the service staff are warm and thoughtful. Overall, this hotel stay experience was satisfactory. Health, environment, services and catering all performed well. If I have the chance to come to this city again, I will consider staying at this hotel again.

The hotel is in a good location, you can directly see the Gate of the East from the room. The restaurant has great Chinese food and afternoon tea

This time I stayed in a suite priced at more than 1,000 yuan. The room facilities are old and have many problems (the shower was repaired after it leaked, repaired at night when there was no hot water, the toilet leaked and continued to leak after being repaired, the switch panel was deglued, the cabinet had a strong smell, the room was too bright during the day and too dark at night, and there were stairs up and down the room) Inconvenience (the seats looked luxurious and uncomfortable, the mahjong table was dirty), the soundproofing was so noisy that I couldn't sleep at night. After checking in, I took a lesson in customer service. The young man at the front desk took the trouble to help solve the problem and praised me. The overall value for money is slightly less than 200 yuan for a convenient hotel. Considering that the location is very expensive, it is reasonable that the actual room rate is slightly higher, but it is not worth recommending. It's a pity that I couldn't appreciate all the good reviews in Ctrip's reviews. Most of the negative reviews are true. After learning about my unpleasant experience, the hotel called me politely and offered to offer a certain discount on the room rate.

Very good environment and service First-class

The location is good, close to Suzhou center and financial center, very convenient for business trips! The hotel front desk service is friendly and warm, and the room is clean!