Guest User
May 3, 2025
I was a little skeptical when I searched and found that this hotel had a score of 4.9, but after checking in, I still gave it a full score without hesitation. Just like this hotel never hesitates to provide guests with good service, in many aspects, it really doesn't care about pennies. For example, guests will be given ice drinks, hot drinks and snacks in the lobby. For example, the baby who stays in will be given a cute check-in toiletries package. For example, if the height exceeds the standard, the restaurant will not force the difference, and will rent bicycles to guests. The road around the lake is also clearly stated in advance... and so on and so forth. Facilities: Although the hotel is a bit old, it is well maintained. Hygiene: Generally very clean, no thunder. Environment: Let's talk about what parents and families can do when staying. The surrounding area is mainly various ancient towns. It is really a good experience to enter Xitang Ancient Town at 8:30 in the morning. Those who like bars can also relax in the evening. In addition to the ancient town, we studied nearby parks suitable for parents and children: Tongli Lake Wetland Park, 20 minutes drive. Children's forest exploration, wetland museum, karts, etc. There are not many people and parking is convenient. (But it is a long way from the city center, 1 hour by car, which is acceptable)
Service: The ladies at the front desk are very patient, and any problems are handled and arranged from the perspective of the guests. Special thanks to Xiao Yin for making our two adults and two children stay so comfortable. We will come again next time we come to Suzhou.
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