Renaissance Suzhou Wujiang Hotel

Is a 500 per night hotel without breakfast so bad... I went there only because of the bathtub. The pillows were very uncomfortable, one was down and the other was very low. In addition, there was no paper in the room and I called the front desk to deliver it. There were water stains on the glass door, the floor was not mopped clean, and the toothbrush was of poor quality, not as good as Hanting. The trash cans in the bathroom and the room were not covered with plastic bags! The front desk did not tell me how to go down to the underground garage when I checked in on 5.19. When I asked the security guard about charging, he said he didn't know... I went down and looked for a while and took the wrong elevator again! In addition to the bathtub, the lake view I like is OK. Summary: The facilities are old and the service awareness needs to be improved.

Thank you to the front desk manager for upgrading the room to a lake view room with a particularly good view. The hotel's toiletries are very ordinary, the shower gel and shampoo are all in large bottles, the quality is average, not like the quality expected at this price. The hotel's breakfast is sloppy, with few options, and is about the same level as the Four Seasons Hotel.