New City Grand Rezen Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Suzhou
New City Grand Rezen Hotel
No. 7 of Family Hotels in Jiangsu
No. 1 Shishan Road, Huqiu District, Suzhou, Jiangsu, 215011, China
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Last booked 26 mins ago
Highlights
Free parking
Varied breakfast
Lots to do
Great views
Sparkling cleanShow more
Amenities
4 Restaurants
Indoor swimming poolFree
Gym
Public parkingFree
EV charging station
Cardroom
Cafe
Taxi booking service
All amenities
Property Description
The New City Grand Rezen Hotel provides a great place for travelers to relax after a busy day. The New City Grand Rezen Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure.
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9.6/10
Very warm service and nice playground for kids to play.
All 5,555 reviews
Surroundings
Metro: Shajinqiao
(750m)
Metro: Binhe Lu
(1.0 km)
Airport: Wuxi Shuofang Airport
(36.1 km)
Train: Suzhou Railway Station
(7.2 km)
Train: Suzhou New Area Railway Station
(12.3 km)
Landmarks: Suzhou Canal Park
(660m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
B.Duck Themed Room (1 Double Bed 1 Small Bed + Indoor Family Playground + IMAX Cinema)
1 Queen bed and 1 Single bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Premier Suite (West Wing)
1 Queen bed
56m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Triple Room
1 Queen bed and 1 Single bed
50m² | Floor: 19-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Themed Room (East Wing)
1 Queen bed or 2 Single bed
50m² | Floor: 9-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Princess Room (3 Single Beds) (East Wing)
2 Single bed and 1 Single bed
50m² | Floor: 23
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Ladies' Room
1 King bed
50m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Twin Room
2 Single bed
40-45m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Yunduan Scenic View Room (First Class Massage Chair, Neon Night View, Floor-to-Ceiling Window, Large Bathtub)
1 Queen bed
50m² | Floor: 27-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Queen Room
1 Queen bed
40-45m² | Floor: 5-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Discount Deluxe Room
1 Queen bed or 2 Single bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Themed Room (3 Beds)
3 Single bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Queen Room
1 Queen bed
45m² | Floor: 5-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Princess Room (East Wing)
1 Queen bed and 1 Single bed
50m² | Floor: 23
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Deluxe Room (East wing, special promotion)
1 Queen bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Executive Lake-view Double Room
1 Queen bed
50m² | Floor: 25,26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Guestroom (Double Bed)
1 Queen bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Themed Room (3 Single Beds + Indoor Heated Family Playground + IMAX Cinema)
3 Single bed
55m² | Floor: 8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Guestroom - Double Occupancy (Double bed) (East wing)
1 Queen bed
55m² | Floor: 20-21
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Deluxe Room (east wing)
2 Single bed
49m² | Floor: 9-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
1-bedroom And 1-living Room Suite
1 Queen bed
70m² | Floor: 10-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Exclusive Twin Room (Neon Night View + Floor-to-Ceiling Window + Large Bathtub + Smart Toilet)
2 Single bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Family Room
1 Queen bed and 1 Single bed
55m² | Floor: 5-20
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Connecting Deluxe Family Suite (Two-Bedroom, One-Living Room, Neon Night View, Indoor Family Playground)
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
130m² | Floor: 27
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Superior Exclusive Double Bed Room (Neon Night View + Floor-to-Ceiling Window + Large Bathtub + Smart Toilet)
1 Queen bed
50m² | Floor: 5-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Guestroom (2 Beds)
2 Single bed
50m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Room (2 Beds) (West Wing)
2 Single bed
40m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Guestroom - Double Occupancy (King bed) (East wing)
1 King bed
50m² | Floor: 23
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Family Friendly Room (3 Single Beds) (East Wing)
3 Single bed
55m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Friendly Room (Double Bed) (East Wing)
1 Queen bed and 1 Single bed
55m² | Floor: 5-7
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Premier Room (Double Bed) (West Wing)
1 Queen bed
30-35m² | Floor: 5-12
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe 2-bed Room
2 Single bed
45m² | Floor: 9-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
East Wing Deluxe Suite
1 Queen bed and 1 Single bed
90m² | Floor: 9-22
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Romantic Room
1 Queen bed
50m² | Floor: 5-8
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.6/10
Excellent
5,555 reviews
41 guests in a row gave their stay a positive rating.
- Cleanliness9.6
- Amenities9.4
- Location9.6
- Service9.7
Average for similar properties in Suzhou
Review summary
Powered by AI
Location: The hotel is conveniently located near major attractions such as Suzhou Stadium, Shantang Street, and Hanshan Temple. It offers easy access to public transportation, making it ideal for guests looking to explore the city.(based on 818 reviews)
Shanhumaodaxian
December 1, 2025
超出預期
給升級了小童親子房，早餐很豐富，小童樂園孩子很喜歡，退房的時候主動送了兩瓶温熱的礦泉水，服務非常用心，好評！
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Ququmiaomiao
December 1, 2025
酒店很好很乾凈 去景點都很方便 旁邊有一條沿河步道 走走也很舒服 酒店人員服務很周到也很細緻 房間也蠻寬敞 設施也齊全 還有酒店的項目也挺好 入住很滿意
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Predrag28
May 6, 2025
Hotel location is really good, close to the stadium. We had an Ancient canal view room on 16th floor.
Staff were really polite and helpful.
Breakfast was good. Children's playground also was excellent, free of charge for the hotel guests.
If I had to say something bad about hotel, that would be the unacceptable thing that they allowed people to smoke in public areas of hotel even if they put the non smoking signs everywhere.
It's better to officially allow smoking, so potential guests can decide is it ok for them or not.
Yonael Bernard Yong Bo yongbo
May 4, 2025
Perfect room
But no gym.
Probably Very good for weeding event.
A little bit far from city center but the métro is very nearby.
M256668****
March 16, 2025
I had an amazing experience at your hotel. The service during my stay was excellent, everyone was super polite. I will gladly book this hotel again the next time I'm in the Suzhou area. Thank you! - Bing Yip
Safari Pro Noah
August 6, 2023
Awesome! Everything was perfect in my stay with my family. I arrived in the evening and was looking for dining options only to realise they serve dinner in the hotel so it was convenient. However, they mostly had sea food options so you can talk to the waitress to advise on other options available. It's also close to shopping malls where you can get restaurants.
Checking in was fast and they only required to copy my passport together with my family's and voila! The room was spacious enough and they provided toiletries for occupants. You can be provided with an extra key in case you need. The hotel has a nice theme park indoors for kids, quite convenient for families and also have a swimming pool. They also have a luggage storage service and the front desk are bilingual - speaking English. Overall all was well for the one day stay.
Reeve Rivera
May 12, 2023
It was a perfect place for solo travelers! I like the swimming pool area! There’s also a play area for kids!
_Eaimeblaisegmai****
April 3, 2024
Very warm service and nice playground for kids to play.
Services & Amenities
Most popular amenities
4 Restaurants
Indoor swimming pool
Free
Gym
Public parking
Free
EV charging station
Off-site
Cardroom
Additional charge
Cafe
Taxi booking service
Conference room
Multi-function room
Business center
Secretarial services
Service robots
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
4 Restaurants
Indoor swimming pool
Gym
Conference room
Multi-function room
4 Restaurants
莱茵咖啡厅
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:00
味道苏州中餐厅
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:00-13:30, 17:00-20:30
零点厅
No additional info available
花园大包
Open for: Breakfast, Brunch, Lunch
Business hours: [Mon - Sun] 07:00-18:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Off-site
Transportation
Taxi booking service
Business services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Business center
Postal service
Fax/copying service
Wedding service
Front desk services
Self check-in kiosks
24-hour front desk
Translation tools available
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Currency exchange
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Public areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
Humidifier
Vending machines
Service robots
Smoking area
Health & wellness
Hair and beauty salon
Gym
Hairdressing
Hair coloring
Haircuts
Activities
Cardroom
Additional charge
Home theater
Cleaning services
Laundry service (off-site)
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Childcare service
Additional charge
Books and videos for kids
Playground
Temporarily closed
Accessibility
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 50.00 (approx. AED 25.98) per person |
Children over 1.5m in height | CNY 128.00 (approx. AED 66.49) per person |
Adult | Buffet:CNY 128.00 (approx. AED 66.49) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 270
Phone:+86-512-68032337
The New City Grand Rezen Hotel provides a great place for travelers to relax after a busy day. The New City Grand Rezen Hotel offers a pleasant stay in Suzhou for those traveling for business or leisure.
Traveling to the hotel is easy with Suzhou Railway Station located approximately 7km away and Sunan Shuofang International Airport roughly 36km away. Transportation around the city is also convenient, with Shajinqiao Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Jiangfeng Bridge Pier Cruise, Suzhou Canal Park and Fengqiao Scenic Area all close by.
In their spare time, guests can explore the hotel's surroundings. Guests of this Suzhou hotel can make use of the parking facilities.
According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
Traveling to the hotel is easy with Suzhou Railway Station located approximately 7km away and Sunan Shuofang International Airport roughly 36km away. Transportation around the city is also convenient, with Shajinqiao Metro Station within walking distance. Seeing Suzhou's sights from this hotel is easy with Jiangfeng Bridge Pier Cruise, Suzhou Canal Park and Fengqiao Scenic Area all close by.
In their spare time, guests can explore the hotel's surroundings. Guests of this Suzhou hotel can make use of the parking facilities.
According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
Frequently Asked Questions
What are the check-in and check-out times at New City Grand Rezen Hotel?
Check-in time at New City Grand Rezen Hotel starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at New City Grand Rezen Hotel?
Does New City Grand Rezen Hotel have a pool?
Yes, New City Grand Rezen Hotel has a swimming pool for guests.Does New City Grand Rezen Hotel have a pool?
Are pets allowed at New City Grand Rezen Hotel?
No, pets are not allowed at New City Grand Rezen Hotel.Are pets allowed at New City Grand Rezen Hotel?
How much does it cost to stay at New City Grand Rezen Hotel?
Room prices at New City Grand Rezen Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at New City Grand Rezen Hotel?
How to get to New City Grand Rezen Hotel from the nearest airport?
The nearest airport is Wuxi Shuofang Airport, located about 1 hour 49 mins from hotel by car (36.1 km) away.How to get to New City Grand Rezen Hotel from the nearest airport?
What’s the cancellation policy at New City Grand Rezen Hotel?
The cancellation policy at New City Grand Rezen Hotel depends on your room type and booking terms.What’s the cancellation policy at New City Grand Rezen Hotel?
Does New City Grand Rezen Hotel offer airport transfers?
No, New City Grand Rezen Hotel does not provide airport transfers for guests.Does New City Grand Rezen Hotel offer airport transfers?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 36.12KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 7.23KM |
| Nearest Subway Station | Shajinqiao |
| Distance to Subway Station | 0.6KM |
| Average Price From | AED528 |
| Hotel Star Rating | 5 |