Kimpton Bamboo Grove Suzhou

We had a wonderful experience at the Kimpton Bamboo Grove. This was a beautiful hotel with access to a cute shopping area. The staff were attentive. We had a room facing the river and it was a bit noisy in the evenings- otherwise no other issues.

Had a great stay at this excellent hotel. Breakfast at The Grove is something that we looked forward to during our stay. Lisa and Taurian at the front desk were very helpful. Crystal, Bisco and Sophie were extremely friendly + attentive at The Grove and Bar 168.

I visited Jiangsu, China on a business trip and planned to spend the weekend exploring the surrounding area. The main reason I chose Suzhou instead of Shanghai was the Kimpton Hotel. I was not disappointed—the quality of service fully met my expectations, and the hotel’s distinctive architecture, unlike anything I have experienced at other hotels, left me deeply impressed. Although I have stayed at other IHG Group hotels before, the service I received here stood out as truly exceptional. I would especially like to thank Host Cherry, who consistently checked in via chat to ensure I had no inconveniences, as well as the hosts (whose names I regret I cannot recall) who helped with bicycle rentals, confirming train destinations for my trip to Suzhou Station, and recommending dinner options at the restaurant. Thanks to their warm and attentive service, I had a wonderful stay. If I visit the area again in the future, I would love to return to this hotel.