Villa Greta Hotel Rooms & Suites

If you check in too late, there will be an additional charge

I stayed at the Hotel Villa Greta from August 16th to 21st with my wife and daughter. They were not days spent in one of those cold and formal hotels but days spent with "family". It was a confirmation of what I had already felt from the first email contacts, had months before during the booking phase. 1) location: stunning location, an unparalleled panorama overlooking Etna and the Naxos gardens. In the evening, you could see the lights of the city of Catania and Syracuse. Both early in the morning and in the evening you could not help but spend time on the veranda admiring the beauty of this immensity that transmitted peace and serenity to us, all surrounded by a deep silence; 2) Staff: we were treated with kindness (you could feel it, it wasn't just related to a mere job they did, but it came from their way of being "that is, how to make a "family member" feel good"); discretion, maximum collaboration in meeting our every need, even the unexpected, worthy of such a lovely and familiar land as Sicily. A heartfelt thanks to Cristina, Salvo, Ranidu, Rosalba, the chef Alessandro and all the rest of the staff that we didn't get to know; 3) rooms: clean, tidy and smelled good every day. In the evening when we returned it felt like we were coming home; 4) cuisine: also in this case we enjoyed the flavors of beautiful Sicily, thanks to dishes prepared with care and love. Flavors coming from fresh products and ingredients. Indescribable willingness to change some dishes, both for reasons related to some allergies of my wife, and to the fact that both my wife and my daughter particularly love fish and vegetables; 5) activities: I had with me a program of things to see and do, but thanks to the advice daily, efficient and punctual staff, we optimized everything, managing to do in just 4 full days, a holiday with cultural visits, 2 days at the beach, excursions, shopping, all despite some unforeseen weather. We were even told which places to taste some typical Sicilian dishes and products (pastries, rotisseries, bars etc..); In short, when you travel with your family, the needs and requests that could be made can be many and we have never received a "it can't be done" or "now I see" or a "doubtful face" but always and only "certainly" or "of course". I believe that spending those much desired days of vacation with "family" is the absolute best vacation you can have. Thanks again from the heart to Hotel Villa Greta and all its dear staff. MM

Invited to a wedding, the bride and groom choose this hotel to welcome us guests. I contact the hotel which tells me they don't have our names on the list, I ask for explanations and they assure me that they will take care of clarifying the situation, in the meantime, considering the imminence of the wedding (5 days after) I tell the hotel to reserve a room pending this clarification, in this circumstance they ask me for my card details, reassuring me that it was the practice and that any payment due would take place at the hotel.. The next day the bride contacts me telling me that everything was ok and that we had been included among the guests of the wedding in a quadruple room which we actually used. A FEW DAYS LATER I FIND ON MY CARD A CHARGE OF 66.50 FROM THE HOTEL VILLA GRETA! I call for clarification and I am told that it was a penalty for not having canceled the room in time!!! it was their incompetence to handle a problem because the clarification regarding our reservation took place the day after the reservation!! As far as I'm concerned, an unauthorized withdrawal remains! CONGRATULATIONS for the SERIOUSNESS!

Accueil parfait. Personnel très gentil. Une personne est venue chercher nos bagages à l’arrivée. Vue magnifique. La chambre était extrêmement propre comme la salle de bain. L’accès à Taormine se fait en moins de 10 min à pied (par des escaliers) Attention cet hôtel ne convient pas aux personnes à mobilité réduite.